ABOUT THE SERVICE The Municipal Health Office provides education to married couples and parents advocating proper child spacing and birth control.
CLIENT GROUP General Public
REQUIREMENTS None
FEES/PAYMENT None
REQUIRED
FREE COMMODITIES BASED ON THE AVAILABILITY
SERVICES SCHDULES Monday to Friday
8:00 am – 5:00pm
TOTAL PROCESSING TIME: 1 hour and 5 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Client will go to the Municipal Health Office for inquiry and registration. | MHW enlists the client for the program and conducts the orientation | 20 minutes | Midwife and Nurse in charge |
| Client shall consider options that will fit her/their current condition. | Data gathering (history taking and recording of patients data) | 15 minutes | Midwife and Nurse in charge |
| Physical Examination | Vital signs taking and recording | 15 minutes | Midwife and Nurse in charge |
| Recommendation | The MHW shall recommend the best option for the client and implement it. MHW shall inform the client regarding his/her/their next visit. And shall likewise inform mean of the normal effects, if there’s any | 10 minutes | Midwife and Nurse in charge |
| Client shall report at the Municipal Health Officer or as the need arises (I.E effects other than expected) | MHW shall update client’s record | 5 minutes | MHO, Midwife and Nurse in charge |
IMMUNIZATION SERVICES
ABOUT THE SERVICE Infants (0-15 months old) are give immunization/vaccine to prevent acquisition of diseases.
CLIENT GROUP Infants
REQUIREMENTS None
FEES/PAYMENT None
REQUIRED
SERVICES SCHDULES Wednesday
8:00 am – 12:00pm
TOTAL PROCESSING TIME 16 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Enlistment / Registration | The MHO Staff shall enlist all patients of a first come first serve basis. Prepare record for new clients and retrieve/update record for existing clients | 5 minutes | Midwife in charge
BHW |
| Vital signs taking | Babies’ data/records are updated such as weight, temperature, etc. | 5 minutes | Midwife in charge
BHW |
| Immunization | A Registered Health Worker shall administer the immunization | 5 minutes | Midwife in charge |
| Schedule of follow-up check-up | MHW shall advice the companion of the baby when to return for the next immunization schedule | 1 minute | Midwife in charge
BHW |
| MATERNAL AND CHILD CARE |
ABOUT THE SERVICE This Office provides Maternal and Child Care for pregnant women from the time of conception until child birth as well as to the newborn baby throughout infancy to ensure their health and development.
CLIENT GROUP Pregnant Women and Infants
REQUIREMENTS NONE
FEES/PAYMENT NONE
REQUIRED
SERVICES SCHDULES Thursday
8:00 am – 12:00pm
TOTAL PROCESSING TIME 1 hour and 20 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Enlistment / Registration | The MHO Staff shall enlist all patients on a first come- first serve basis and prepare record for new clients and retrieve/update record for existing client | 5 minutes | Midwife in charge |
| Health Education | MHW shall give information to mothers on the process and procedure on how to take care of themselves and their baby | 1 hour | Midwife in charge |
| Pre-natal / Post-natal Check-up | The MHW shall conduct the pre-natal check-up. In the event of irregular medical condition, the Municipal Health Officer may advise the patient for further evaluation and prescription | 15 minutes | MHO
Midwife in Charge |
| Schedule of Follow-up Check-up | MHW shall advise the mother when to return for the next check-up schedule | 1 minute | Midwife in charge |
| MEDICAL CONSULTATION |
ABOUT THE SERVICE The Municipal Health Office provides free medical check-up for all individuals who needs medical assistance and provides them the appropriate medical prescriptions, medicines if available as needed.
CLIENT GROUP General Public
REQUIREMENTS None
FEES/PAYMENT None
REQUIRED
SERVICES SCHDULES Monday to Friday
8:00 am – 5:00pm
TOTAL PROCESSING TIME 17 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| An individual who needs medical assistance must go to the Municipal Health Office and register | Enlist individuals on a first come first serve basis | 2 minutes | Nurse on duty |
| Securing records and vital signs taking | MHW shall determine patient’s vital signs and create/update patient’s records prior to the check-up by the Municipal Health Officer | 5 minutes | Nurse on duty |
| Medical Examination | The Municipal Health Officer shall conduct the medical examination and come up with diagnosis and prescribe medicines and/for further evaluation if necessary | 10 minutes | Doctor in charge |
| PROVISIONS FOR THE PREVENTION AND CONTROL OF COMMUNICATIVE DISEASE |
ABOUT THE SERVICE The Municipal Health Office conducts programs and activities such as Information & Education Campaign and other precautionary measures for the prevention and control of communicative disease. In instances where there are suspected or reported cases of prevention of the said diseases.
CLIENT GROUP General Public
REQUIREMENTS None
FEES/PAYMENT None
REQUIRED
SERVICES SCHDULES As the need arises
TOTAL PROCESSING TIME 1 hour and 50 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Information Dissemination | MHO Staff conducts lectures and other modes of information campaign for the prevention of any communicative disease | 1 hour and 30 minutes | Midwife and Nurse in charge |
| Blood Smearing | For suspected of incident or cases of the communicable disease, the MHO shall conduct the necessary assessment procedure to diagnose. The MHO may also recommend further evaluation, if necessary | 15 minutes | Medical Technologist in charge |
| Medication and Treatment | The MHO shall provide available medical assistance to patients | 5 minutes | Doctor in charge |
| Check-up and Monitoring | The MHO shall monitor progress of medication and treatment. Patient will be advised for follow-up, whenever necessary | 10 minutes | Doctor in charge |
| SANITARY PERMIT TO OPERATE |
ABOUT THE SERVICE As part of its commitment to maintain environment protection and safety, the Municipal Health Office developed standards and measures for all Business Establishments to assure cleanliness and safety for the General Public and issue the appropriate Sanitary Permit to Operate
CLIENT GROUP All Business Establishments
REQUIREMENTS Official Receipt of Payment
FEES/PAYMENT Varies according to assessment of the business in the process of REQUIRED the business permit
SERVICES SCHDULES Monday to Friday
8:00 am – 5:00pm
TOTAL PROCESSING TIME 1 hour and 8 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| As part of the process in the application of Business permit, applicant should present the official receipt for Sanitary Permit | The Sanitation Inspector shall record applicant’s data and review all documents | 5 minutes | Sanitation Inspector |
| Schedule of Inspection | Applicants with complete documentary requirements shall be scheduled for actual inspection of the establishment. Those who have incomplete requirements should be advised for completion | 1 hour | Sanitation Inspector |
| Issuance of the Permit | Those who had complied to all the requirements shall be given the appropriate Sanitary Permit | 3 minutes | Sanitation Inspector
Assistant |
| ISSUANCE OF HEALTH CERTIFICATE |
CLIENT GROUP Job applicants or current employees who are required for periodical health/medical certificate
REQUIREMENTS X-ray Result, Fecalysis, Urinalysis, Monthly Smear
FEES/PAYMENT Varies according to assessment
REQUIRED
SERVICES SCHDULES Monday to Friday
8:00 am – 5:00pm
TOTAL PROCESSING TIME 12 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Individual who need medical / health certificate must complete the required laboratory tests and present to the MHO | Upon presentation of the results. MHW shall record the data to be forwarded to the Municipal Health Officer | 2 minutes | MHO
Sanitation Inspector |
| Evaluation | The Municipal Health Officer shall evaluate the results of the laboratory examinations | 5 minutes | MHO |
| Payments | (Staff of the Municipal Treasurer receives the payments and issues Official Receipt) | Revenue Collection Clerk | |
| Issuance of the Health/Medical Certificate | The Municipal Health Office shall issue the necessary health certificate in cases that an individual failed based on the results due to a medical condition, advice for medical treatments shall be given | 5 minutes | MHO
Medical Officer III |
PERMIT TO TRANSFER, BURIAL, CREMATION OF CADAVER AND DEATH CERTIFICATE
ABOUT THE SERVICE It is requirement for every entombment within the municipality that the permit will be issued as required by law under P.D. 856 specifically the disposal of cadaver.
CLIENT GROUP Relatives of the departed individuals
REQUIREMENTS Registered Death Certificate
For transfer, transfer permit duly signed by the attending physician
Death Certificate must be signed from the point of origin. For exhumation, only Death Certificate for 7 years and above shall be approved
FEES/PAYMENT Death Certificate Php 150.00
REQUIRED Burial Permit
– Resident Php 150.00
– Non-resident Php 300.00
SERVICES SCHDULES Monday to Friday
8:00 am – 5:00pm
TOTAL PROCESSING TIME: 5 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Submission of requirements | Evaluates / Checks the requirements | 3 minutes | MHO
Sanitation Inspector |
| Payment | (Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt) | Revenue Collection Clerk / Staff | |
| Issuance of the Permit | Upon presentation of the OR, the MHO issues the Permit | 2 minutes | Sanitation Inspector |
DENTAL SERVICES
ABOUT THE SERVICE To provide dental services to the constituents, the Municipal Health Office employs a Municipal Dentist to implement programs on Oral Health Education, Dental Examination and provision for both tooth extraction.
CLIENT GROUP General Public
REQUIREMENTS Patients who were advised to undergo tooth extraction must have medical clearance or certification of no history of medical complications such as hypertension, heart disease, allergies, diabetes, etc.
FEES/PAYMENT Php 80.00/tooth extracted
REQUIRED
SERVICES SCHDULES Monday to Friday
8:00 am – 5:00pm
TOTAL PROCESSING TIME 1 hour and 10 minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Patient must go to the Municipal Health Office to register for dental check-up or extraction | MHW shall enlist patients and record vital signs and medical history | 5 minutes | Clerk in charge |
| Dental Check-up | The Dentist shall conduct the check-up | 10 minutes | Dentist in charge |
| Patient shall be advised for the necessary dental procedures | Advises the patient for the necessary dental procedure needed | 5 minutes | Dentist in charge |
| Pay the necessary fee at the Municipal Treasurer | (Office of the Municipal Treasurer Staff receives the payment) | 10 minutes | Revenue Collection Clerk / Staff |
| Report to the Dentist for tooth extraction | Performs tooth extraction and oral health orientation | 30 to 40 minutes | Dentist in charge |
LABORATORY SERVICES
ABOUT THE SERVICE The Municipal Health Office provides Laboratory Services as prescribed by the Physician. The Office caters tests / examinations.
CLIENT GROUP General Public
REQUIREMENTS Laboratory Request
FEES/PAYMENT AFB Stain for TB – None Creatinine – Php 85.00
REQUIRED Malaria microscopy – None Complete Blood Count – Php 80.00
Urinalysis – Php 40.00 Platelet Count – Php 50.00
Fecalysis – Php 40.00 Blood Typing w/ RH – Php 110.00
Fasting Blood Sugar-Php 85.00 Gram Stain – Php 110.00
Cholesterol – Php 85.00 Blood Uric Acid – Php 85.00
SERVICES SCHDULES Most laboratory services are available from Monday to Friday, 8:00am – 5:00pm except for the following that the specific day/s and time of service schedules for securing laboratory samples.
– AFB Stain for TB examination
(Monday, Tuesday, Thursday, Friday from 8:00am-10:00am)
– FBS/Cholesterol/BUA/Creatinine
(Monday to Friday from 8:00am-10:00am)
TOTAL PROCESSING TIME Processing time ranges from 1 to 3 hours depending on the type of laboratory examination. Time of release for the laboratory results is usually during 3:00pm of the same date of examination except AFB stain for TB examination which is released the following upon completion of the laboratory samples.
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL HEALTH OFFICE | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| Patient must go to the Municipal Laboratory and present the Laboratory Request | Lists and records patients data and instructs patient to provide the required laboratory samples | 5 minutes | Medical Technologist
Microscopist |
| Pay the necessary laboratory fees at the Office of the Municipal Treasurer | Staff of the Office of the Municipal Treasurer receives the payment | Revenue Collection Clerk | |
| Submission of required laboratory samples for examination | Conducts necessary laboratory test/s | 1 to 3 hours (depending on the type of test/s) | Medical Technologist
Microscopist |
| Obtaining Laboratory Result/s | Release Laboratory Result/s | 2 minutes | Medical Technologist
Microscopist |
Municipal Health Office
Address: P. Tolentino St. Brgy. San Isidro,
Angono, Rizal, Philippines, 1930
Tel. No.: (02) 650-5792
Municipal Health Officer: JOSE A. LOZO, MD, CPAFP
CITIZEN’S CHARTER
