Municipal Agriculture / Veterinary Office
Angono Public Market
Municipal Assessor's Office
- ISSUANCE OF CERTIFIED COPY OF TAX DECLARATION
- ISSUANCE OF CERTIFICATION OF NO-IMPROVEMENT
- ISSUANCE OF CERTIFICATION OF PROPERTY HOLDINGS, NO PROPERTY HOLDINGS, AND NON-OWNERSHIP
- REPRODUCTION OF TAX MAP AND / OR ISSUANCE OF PROPERTY INDEX NUMBER (PIN) / GEOGRAPHIC INFORMATION SYSTEM (GIS)
- ISSUANCE OF OTHER CERTIFICATION
- ISSUANCE OF TAX DECLARATION FOR SIMPLE TRANSFER OF OWNERSHIP
- DISCOVERY OF IMPROVEMENT AND IMPROVEMENT DECLARED FOR THE FIRST TIME
- REASSESSMENT/RECLASSIFICATION OF LAND AND IMPROVEMENT
- LAND DECLARED FOR THE FIRST TIME
- SUBDIVISION/ SEGREGATION OF TAX DECLARATION
- ANNOTATION OF MORTGAGE, CERTIFICATION OF SALE
Business Permit and Licensing Office
- ISSUANCE OF BUSINESS PERMIT
- ISSUANCE OF OCCUPATIONAL PERMIT
- RENEWAL OF BUSINESS PERMIT
Municipal Civil Registrar’s Office
TIMELY REGISTRATION OF CERTIFICATE OF LIVE BIRTH (COLB)
- IF PARENTS WERE MARRIED AND/OR SINGLE PARENT
- IF PARENTS WERE NOT MARRIED BUT CHILD USING THE FATHER’S LAST NAME
DELAYED REGISTRATION OF CERTIFICATE OF LIVE BIRTH (COLB)
LEGAL INSTRUMENT
- LEGITIMATION
- ACKNOWLEDGEMENT OF PATERNITY
CERTIFICATE OF MARRIAGE (COM)
- TIMELY REGISTRATION
- DELAYED REGISTRATION
APPLICATION FOR MARRIAGE LICENSE
- CIVIL WEDDING
- CHURCH WEDDING
- APPLICATION UNDER ARTICLE 34
CERTIFICATE OF DEATH (COD)
- TIMELY REGISTRATION
- DELAYED REGISTRATION
ISSUANCE OF CERTIFIED TRUE COPY (CTC) AND CERTIFICATION OF CIVIL REGISTRY DOCUMENTS
REQUEST FOR COPY OF PHILIPPINE STATISTICS AUTHORITY (PSA) DOCUMENTS OF BIRTH, MARRIAGE, DEATH AND CENOMAR
CORRECTION OF CLERICAL ERROR UNDER R.A. 9048 / 10172
Municipal Health Office
- ISSUANCE OF HEALTH CERTIFICATE
- SANITARY PERMIT TO OPERATE
- MEDICAL CONSULTATION
- DENTAL SERVICES
- LABORATORY SERVICES
- PERMIT TO TRANSFER, BURIAL, CREMATION OF CADAVER AND DEATH CERTIFICATE
Municipal Library
- BORROWING AND RETURNING OF LIBRARY RESOURCES (INSIDE USE)
- PHOTOCOPYING OF LIBRARY MATERIALS
- REFERENCE SERVICE/RESEARCH
Municipal Social Welfare and Development Office
- ISSUANCE OF ENDORSEMENT AND REFERRAL LETTER TO OTHER INSTITUTIONS
- PROVISIONS OF AID TO INDIVIDUALS IN CRISIS SITUATION (AICS)
- PROVISION FOR MEDICAL ASSISTANCE PROGRAM (MAP)
- PRE-MARRIAGE COUNSELING
- ASSISTANCE TO PERSONS WITH DISABILITIES (PWD)
- CASE MANAGEMENT FOR CHILDREN IN CONFLICT WITH THE LAW (CICL)
- CASE MANAGEMENT FOR SEXUALLY-ABUSED AND PROSTITUTED CHILDREN
- CASE MANAGEMENT FOR STREET CHILDREN
- COMMUNITY ADVOCACY ON THE PREVENTION OF ABUSE TO WOMEN AND CHILDREN
- ISSUANCE OF CERTIFICATE OF INDIGENCY
- ISSUANCE OF PARENTAL CAPABILITY ASSESSMENT REPORT (PCAR)
- CASE MANAGEMENT FOR LOCAL ADOPTION
- ISSUANCE OF SOLO PARENT IDENTIFICATION CARD
- ISSUANCE OF CERTIFICATE OF GUARDIANSHIP
- ASSISTANCE TO VICTIM OF VIOLENCE AGAINST WOMEN AND CHILDREN (VAWC)
- ASSISTANCE TO ELDERLY RECIPIENT OF SOCIAL PENSION
Municipal Treasurer’s Office
- ISSUANCE OF COMMUNITY TAX CERTIFICATE (INDIVIDUAL AND CORPORATION)
- MISCELLANEOUS FEES
- ASSESSMENT AND COLLECTION OF REAL PROPERTY TAXES
Office of the Mayor
- ISSUANCE OF MAYOR’S CLEARANCE
- SECURING EMPLOYMENT RECOMMENDATION
- PROVIDING TRANSPORTATION ASSISTANCE
- ISSUANCE OF MAYOR’S PERMIT (PARADE, MOTORCADE, SHOOTING, ETC.)
- ISSUANCE OF MAYOR’S PERMIT (HAULERS AND TRUCKER)
Municipal Engineering Office
- ISSUANCE OF BUILDING PERMIT
- ISSUANCE OF CERTIFICATE OF BUILDING COMPLETION AND CERTIFICATE OF OCCUPANCY
- ISSUANCE OF CERTIFICATE OF FINAL ELECTRICAL INSPECTION
- ISSUANCE OF CERTIFICATE OF ELECTRICAL INSPECTION FOR TEMPORARY POWER CONNECTION
- ISSUANCE OF SIGN PERMIT
- ISSUANCE OF DEMOLITION PERMIT
- ISSUANCE OF FENCING PERMIT
- ISSUANCE OF EXCAVATION AND GROUND PREPARATION PERMIT
Public Safety Office
- ENFORCE TRAFFIC MANAGEMENT
Local Government Unit External Services
FEEDBACK AND COMPLAINTS MECHANISM
FEEDBACK AND COMPLAINTS MECHANISM | |
How to send feedback | The Client answers the Feedback Form located at the Public Assistance and Complaints Desk
Contact info: 7500-1239 |
How feedback is processed? | Every Friday, the Human Resource Management Officer-in-Charge opens the drop box, compiles and records all feedback submitted
Feedback requiring answers are forwarded to the concerned office and are required to answer seventy hours (72) hours from receipt
The answer is then relayed to the concerned client. If discredited, the client may proceed to Office of the Mayor to further investigate the issue |
How to file complaints? | The client accomplishes the Complaint Form located at the Public Assistance and Complaints Desk. Drop at the designated box.
The client reports a concern thru social media will be communicated to further secure the details. Thereafter, relayed to the concerned office |
How complaints are processed? | The Human Resource Management Officer-in-Charge opens the Drop box every Friday afternoon to compile and record if there are complaints
Upon evaluation, the HRM Officer-in-Charge will prepare a communication to the concerned office regarding the complaint and will respond within seventy-two (72) days.
The response will be forwarded to the Client. If not satisfied, the client may forward the complaint to the Office of the Mayor.
The Office of the Mayor will mandate the Fact-Finding Committee to mediate and further examine the issue. The Complainant and the concerned employee will be requested to attend.
The Committee will prepare a Report about the agreement of both parties and will forward to the Office of the Mayor for approval |
Contact information of ARTA, PCC and CCB | ARTA: complaints@arta.gov.ph 8478-5093 Presidential Complaint Center: 8888 Contact Center ng Bayan: 0908-881-6565 (SMS) |
|
|
