ABOUT THE SERVICE The Office of the Mayor issues Mayor’s clearance to individuals residing in the municipality for local employment, firearms licensing and PNP/AFP requirements

CLIENT GROUP General Public

REQUIREMENTS ->Barangay Clearance

->Police Clearance

->Official Receipt

FEES/PAYMENT REQUIRED Php. 115.00

SERVICE SCHEDULE Monday to Friday (8:00 am– 5:00 pm)

TOTAL PROCESSING TIME 20 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR TRANSACTION TIME PERSON/S RESPONSIBLE
1. Client informs Office of the Municipal Mayor Staff of the intent of securing Mayor’s Clearance Notes the client’s complete name, address and purposes in securing Mayor’s Clearance. Advises client to pay corresponding fee at the Office of the Municipal Treasurer 3 Minutes Benito S. Cruz, Jr.
2. Proceed to the Office of the Municipal Treasurer for payment (Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt Revenue Collection Clerk/Staff
3. Go back to the Office of the Municipal Mayor and present requirements Receive the OR, reviews the documents and processes the Mayor’s Clearance 5 Minutes Benito S. Cruz, Jr.
4. Sit and Relax at the waiting area Transmits the clearance to the Municipal Mayor for signature. If the signing authority is not available, advises the client when to return for the clearance 5 Minutes Benito S. Cruz, Jr.
5. Sit and relax at the waiting area Signs the document

Inspects and seals the document duly signed by the Municipal mayor

1 Minute

5 Minutes

Municipal Mayor

Benito S. Cruz, Jr.

6. Releasing Releases the Mayor’s Clearance and records the same in the log book 1 Minutes Benito S. Cruz, Jr.

SECURING EMPLOYMENT RECOMMENDATION

ABOUT THE SERVICE The Office of the Mayor issues Employment Recommendation to residents of the LGU who would want to seek employment within or outside of the Municipality.

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00pm)

TOTAL PROCESSING TIME 16 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR TRANSACTION TIME PERSON/S RESPONSIBLE
1. Client informs the Office of the Municipal Mayor Staff regarding the company he/she wishes to apply Records the client complete name and address 5 Minutes Benito S. Cruz, Jr. / Menchie D. Reyes
2. Present resume/ bio data and other supporting credentials Receives and reviews the submitted documents. Processes the recommendation 5 Minutes Benito S. Cruz, Jr. / Menchie D. Reyes

.

3. Sit and relax at the waiting area Transmits the Employment Recommendation to the Municipal Mayor/PESO Management for signature

Signs the documents

Inspects and seals the document duly signed by the Municipal Mayor/PESO Manager

1 Minute

1 Minute

2 Minutes

Ma. Eliza F. Rillo

Municipal Mayor/PESO Manger

Benito S. Cruz, Jr. / Menchie D. Reyes

4. Releasing Releases the document and record in the log book 2 Minutes Benito S. Cruz, Jr. / Menchie D. Reyes.

MEDICAL ASSISTANCE/MEDICINE DISTRIBUTION

ABOUT THE SERVICE The Office of the Mayor provides medicines to indigent families who cannot afford to buy for them, provide, they present a medical prescription coming from the Municipal Health Officer.

Client Group Indigent families within the Municipality who cannot afford to buy their own medicines

REQUIREMENTS Medical prescription

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 15 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR TRANSACTION TIME PERSON/S RESPONSIBLE
1. Present the Medical Prescription to the Assigned Staff/Personnel Receive and reviews the prescription presented by the client 3 Minutes Ms. Tracy Ann P. Vicente
2.Sit and relax at the waiting area Endorse the client to Municipal Pharmacy 5 Minutes Ms. Tracy Ann P. Vicente/ Janine Grace Gutierrez
3. If the prescribed medicine is not available, proceed to the MSWDO Issues/releases the prescribed medicines and the medical prescription presented by client 5 Minutes Administrative Aide VI/MSWDO Staff
4. If the medicine is available, acknowledgement receipt the medicine Issues/release the prescribed medicine/s and the medical prescription presented by client 2 minutes Administrative Aide VI/Staff

MUNICIPAL INDIGENCY PROGRAM (M.I.P)

ABOUT THE SERVICE The Office of the Mayor gives financial assistance to indigent families in order to settle their accounts at the Rizal Provincial Hospital

CLIENT GROUP Indigent families within the Municipality who confined at the Angono General Hospital and has problem in settling their hospital bills

REQUIREMENTS Hospital Statement of Account duly noted by the Hospital Social Welfare Officer/Assistant

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 13 Minutes

PROCESS OF AVAILING THE SERVICE

STEP INVOLVED ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR TRANSACTION TIME PERSON/S RESPONSIBLE
1. Present the necessary document/hospital statement of Account Receives and reviews the document presented by the client 3 Minutes Ms. Tracy Ann P. Vicente
2. Sit and relax at the waiting area Note the amount of financial assistance to be given to the client then forward to MSWDO

Prepares the MIP Form

5 Minutes

2 Minutes

Ms. Tracy Ann P. Vicente

MSWD

MSWDO Staff

3. Acknowledgement receipt of the MIP form Release MIP form and records the same in the log book 3 Minutes MSWDO Staff

PROVISION OF FINANCIAL ASSISTANCE

ABOUT THE SERVICE The Office of the Mayor gives financial assistance to indigent families in order to support their basic needs.

CLIENT GROUP Indigent persons/families within the Municipality who are dire need of financial.

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 18 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR TRANSACTION TIME PERSON/S RESPONSIBLE
1. State the reason for seeking financial assistance Assesses the situation 10 Minutes Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya
2. Fill out receipt form Issues receipt form 3 Minutes Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya
3. Receives financial assistance Release financial assistance and record in the log book 2 Minutes Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya/ Madonna Faye Ballano
4. Other financial assistance Release financial assistance and record in the log book 3 minutes Janine Grace Gutierrez/ Emelito de Borja, Jr

PROVIDING TRANSPORTATION ASSISTANCE

ABOUT THE SERVICE The Office of the Mayor Provides transportation assistance to those who are in need of a particular municipal vehicle

CLIENT GROUP General Public

REQUIREMENTS Basically none or supporting documents required depending on the situation

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 14 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR TRANSACTION TIME PERSON/S RESPONSIBLE
1. State the reason for seeking transportation assistance Assesses the situation 5 minutes Alan Maniaol or Ms. Tracy Ann P. Vicente
2.If the use of vehicle is to be scheduled, state the date, destination, time of departure and expected time of arrival Endorse to the General Services Office /Records the request and reserves the vehicle of if available on the scheduled time and date 3 minutes Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez
3. If the use of the vehicle is at the moment, state the destination and expected time of arrival Checks the availability of the vehicle in the General Service Offices or the Bureau of Fire Protection 3 minutes Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez
4. Acknowledgement the vehicle to be used Records the transaction in the log book 3 Minutes Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez

PROVIDING INFORMATION ASSISTANCE & REQUESTS

ABOUT THE SERVICE The Office of the Mayor Provides accurate information regarding the service or

queries

CLIENT GROUP General Public

REQUIREMENTS Basically none or supporting documents required depending on the situation

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 11 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR TRANSACTION TIME PERSON/S RESPONSIBLE
1. Submit request letter Identify the request if it is possible, receive the request letter 5 minutes Ma. Eliza F. Rillo/ Rosalinda Lagamia
2. Endorse the request letter to the Chief of Staff for proper action Disseminate the request letter to the personnel who are concerned 3 minutes Ma. Eliza F. Rillo/ Rosalinda Lagamia
3. Analyze the query of the client/s Provides information regarding the query/s 3 minutes Ma. Eliza F. Rillo/ Rosalinda Lagamia