ABOUT THE SERVICE The Office of the Mayor issues Mayor’s clearance to individuals residing in the municipality for local employment, firearms licensing and PNP/AFP requirements
CLIENT GROUP General Public
REQUIREMENTS ->Barangay Clearance
->Police Clearance
->Official Receipt
FEES/PAYMENT REQUIRED Php. 115.00
SERVICE SCHEDULE Monday to Friday (8:00 am– 5:00 pm)
TOTAL PROCESSING TIME 20 Minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| 1. Client informs Office of the Municipal Mayor Staff of the intent of securing Mayor’s Clearance | Notes the client’s complete name, address and purposes in securing Mayor’s Clearance. Advises client to pay corresponding fee at the Office of the Municipal Treasurer | 3 Minutes | Benito S. Cruz, Jr. |
| 2. Proceed to the Office of the Municipal Treasurer for payment | (Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt | Revenue Collection Clerk/Staff | |
| 3. Go back to the Office of the Municipal Mayor and present requirements | Receive the OR, reviews the documents and processes the Mayor’s Clearance | 5 Minutes | Benito S. Cruz, Jr. |
| 4. Sit and Relax at the waiting area | Transmits the clearance to the Municipal Mayor for signature. If the signing authority is not available, advises the client when to return for the clearance | 5 Minutes | Benito S. Cruz, Jr. |
| 5. Sit and relax at the waiting area | Signs the document
Inspects and seals the document duly signed by the Municipal mayor |
1 Minute
5 Minutes |
Municipal Mayor
Benito S. Cruz, Jr. |
| 6. Releasing | Releases the Mayor’s Clearance and records the same in the log book | 1 Minutes | Benito S. Cruz, Jr. |
SECURING EMPLOYMENT RECOMMENDATION
ABOUT THE SERVICE The Office of the Mayor issues Employment Recommendation to residents of the LGU who would want to seek employment within or outside of the Municipality.
FEES/PAYMENT REQUIRED None
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00pm)
TOTAL PROCESSING TIME 16 Minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| 1. Client informs the Office of the Municipal Mayor Staff regarding the company he/she wishes to apply | Records the client complete name and address | 5 Minutes | Benito S. Cruz, Jr. / Menchie D. Reyes |
| 2. Present resume/ bio data and other supporting credentials | Receives and reviews the submitted documents. Processes the recommendation | 5 Minutes | Benito S. Cruz, Jr. / Menchie D. Reyes
. |
| 3. Sit and relax at the waiting area | Transmits the Employment Recommendation to the Municipal Mayor/PESO Management for signature
Signs the documents Inspects and seals the document duly signed by the Municipal Mayor/PESO Manager |
1 Minute
1 Minute 2 Minutes |
Ma. Eliza F. Rillo
Municipal Mayor/PESO Manger Benito S. Cruz, Jr. / Menchie D. Reyes |
| 4. Releasing | Releases the document and record in the log book | 2 Minutes | Benito S. Cruz, Jr. / Menchie D. Reyes. |
MEDICAL ASSISTANCE/MEDICINE DISTRIBUTION
ABOUT THE SERVICE The Office of the Mayor provides medicines to indigent families who cannot afford to buy for them, provide, they present a medical prescription coming from the Municipal Health Officer.
Client Group Indigent families within the Municipality who cannot afford to buy their own medicines
REQUIREMENTS Medical prescription
FEES/PAYMENT REQUIRED None
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)
TOTAL PROCESSING TIME 15 Minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| 1. Present the Medical Prescription to the Assigned Staff/Personnel | Receive and reviews the prescription presented by the client | 3 Minutes | Ms. Tracy Ann P. Vicente |
| 2.Sit and relax at the waiting area | Endorse the client to Municipal Pharmacy | 5 Minutes | Ms. Tracy Ann P. Vicente/ Janine Grace Gutierrez |
| 3. If the prescribed medicine is not available, proceed to the MSWDO | Issues/releases the prescribed medicines and the medical prescription presented by client | 5 Minutes | Administrative Aide VI/MSWDO Staff |
| 4. If the medicine is available, acknowledgement receipt the medicine | Issues/release the prescribed medicine/s and the medical prescription presented by client | 2 minutes | Administrative Aide VI/Staff |
MUNICIPAL INDIGENCY PROGRAM (M.I.P)
ABOUT THE SERVICE The Office of the Mayor gives financial assistance to indigent families in order to settle their accounts at the Rizal Provincial Hospital
CLIENT GROUP Indigent families within the Municipality who confined at the Angono General Hospital and has problem in settling their hospital bills
REQUIREMENTS Hospital Statement of Account duly noted by the Hospital Social Welfare Officer/Assistant
FEES/PAYMENT REQUIRED None
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)
TOTAL PROCESSING TIME 13 Minutes
PROCESS OF AVAILING THE SERVICE
| STEP INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| 1. Present the necessary document/hospital statement of Account | Receives and reviews the document presented by the client | 3 Minutes | Ms. Tracy Ann P. Vicente |
| 2. Sit and relax at the waiting area | Note the amount of financial assistance to be given to the client then forward to MSWDO
Prepares the MIP Form |
5 Minutes
2 Minutes |
Ms. Tracy Ann P. Vicente
MSWD MSWDO Staff |
| 3. Acknowledgement receipt of the MIP form | Release MIP form and records the same in the log book | 3 Minutes | MSWDO Staff |
PROVISION OF FINANCIAL ASSISTANCE
ABOUT THE SERVICE The Office of the Mayor gives financial assistance to indigent families in order to support their basic needs.
CLIENT GROUP Indigent persons/families within the Municipality who are dire need of financial.
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)
TOTAL PROCESSING TIME 18 Minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| 1. State the reason for seeking financial assistance | Assesses the situation | 10 Minutes | Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya |
| 2. Fill out receipt form | Issues receipt form | 3 Minutes | Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya |
| 3. Receives financial assistance | Release financial assistance and record in the log book | 2 Minutes | Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya/ Madonna Faye Ballano |
| 4. Other financial assistance | Release financial assistance and record in the log book | 3 minutes | Janine Grace Gutierrez/ Emelito de Borja, Jr |
PROVIDING TRANSPORTATION ASSISTANCE
ABOUT THE SERVICE The Office of the Mayor Provides transportation assistance to those who are in need of a particular municipal vehicle
CLIENT GROUP General Public
REQUIREMENTS Basically none or supporting documents required depending on the situation
FEES/PAYMENT REQUIRED None
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)
TOTAL PROCESSING TIME 14 Minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| 1. State the reason for seeking transportation assistance | Assesses the situation | 5 minutes | Alan Maniaol or Ms. Tracy Ann P. Vicente |
| 2.If the use of vehicle is to be scheduled, state the date, destination, time of departure and expected time of arrival | Endorse to the General Services Office /Records the request and reserves the vehicle of if available on the scheduled time and date | 3 minutes | Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez |
| 3. If the use of the vehicle is at the moment, state the destination and expected time of arrival | Checks the availability of the vehicle in the General Service Offices or the Bureau of Fire Protection | 3 minutes | Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez |
| 4. Acknowledgement the vehicle to be used | Records the transaction in the log book | 3 Minutes | Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez |
PROVIDING INFORMATION ASSISTANCE & REQUESTS
ABOUT THE SERVICE The Office of the Mayor Provides accurate information regarding the service or
queries
CLIENT GROUP General Public
REQUIREMENTS Basically none or supporting documents required depending on the situation
FEES/PAYMENT REQUIRED None
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)
TOTAL PROCESSING TIME 11 Minutes
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
| 1. Submit request letter | Identify the request if it is possible, receive the request letter | 5 minutes | Ma. Eliza F. Rillo/ Rosalinda Lagamia |
| 2. Endorse the request letter to the Chief of Staff for proper action | Disseminate the request letter to the personnel who are concerned | 3 minutes | Ma. Eliza F. Rillo/ Rosalinda Lagamia |
| 3. Analyze the query of the client/s | Provides information regarding the query/s | 3 minutes | Ma. Eliza F. Rillo/ Rosalinda Lagamia |