NOTICE OF PAYMENT OF REAL PROPERTY TAX

Notice is hereby given to all real property owners that pursuant to the provisions of the Local Government Code ( R.A. 7160 ), the payment of the Basic Tax on real property, which is 1% of the assessed value and the additional 1% levied of the Special Education Fund.The same may however be paid in four ( 4 ) equal installments without interest or penalty, at the option of the taxpayers, as follows:

1^st Installment – on or before March 31

2^nd Installment – on or before June 30

3^rd Installment – on or before September 30

4^th Installment – on or before December 31

Taxes paid on or before the above stated schedule shall be entitled to a ten percent (10%) discount.

Failure to pay the basic real property and additional SEF tax on or before the dates indicated above shall subject the taxpayer to the payment of interest at the rate of two percent (2%) per month on the unpaid amount or fraction thereof, until the delinquent tax shall have been fully paid.

Likewise, the schedules of payments for Business Tax are follows:

1^st Quarter – on or before January 20

2^nd Quarter – on or before April 20

3^rd Quarter – on or before July 20

4^th Quarter – on or before October 20

Business Taxes not paid on time shall be subjected to a surcharge of twenty five percent (25%) of the amount of tax plus fifteen percent (15%) per annum on the amount unpaid from the date until the tax is duly paid.

EVA DOLORES A. RIVERA

Municipal Treasurer-ICO

ABOUT THE SERVICE The birth of a child, being a vital event, should be registered at the Office of the Civil Registrar within a thirty (30) day regulatory period from the time of birth. Aside from serving regulatory purposes, a birth certificate is also required by various agencies and instrumentalities in availing of their services.

CLIENT GROUP Parents/guardian/attendant at birth/ hospital authorities and persons who have reached legal age but whose facts of births have not been reported at the Office of the Municipal Civil Registrar.

REQUIREMENTS For child born at home

If parents were married:

If parents were unmarried:

If Parents were not married:

On-time registration

->Signature of attendant at birth

->

FF

For child born in the hospital/maternity or clinic

If parents were married:

If parents were not married

FEES/PAYMENT REQUIRED Documentation fee (delayed registration) Php 100.00

Filing Fee for RA 9255 (unmarried parents) Php 200.00

Documentary Stamp Php 15.00

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 22 Minutes

PROCESS OF AVAILING THE SERVICE

On-time registration of child born at home (married and unmarried parents)

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Fill-out and submit application and requirements for birth registration and provide needed information during the interview	Prepares Certificate of Live Birth based on the information supplied	10-15 minutes	Attendant at birth
Review the document and affix signature on the document	Inform the client to pay the issue order of payment	5 minutes	Mun. Civil Registrar Asst. Registration Officer Admin. Aide IV Admin Aide III
Pays the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and present the OR	Records the document and assigns registry number to COLB	5 minutes	Asst. Registration Officer Admin. Aide IV Admin Aide III JO Staff

PROCESS OF THE AVAILING THE SERVICES

Delayed registration of the child born at home (married and unmarried parents)

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit application for the birth registration and other required documents and provide needed information during the interview	Prepares Certificate of Live Birth based on the information supplied	10-15 minutes	Attendant at Birth
Review the documents and affix signature on the document	Type the back portion of the COLB and Inform the client to pay the necessary fees/issue order of payment	5 minutes	JO Staff
Pays the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk
Return to the Office of the Municipal Civil Registrar and present the OR	Informs the client of the date of release of the COLB in the compliance with the 10-day posting period	3 minutes	Admin. Aide IV/ Admin Aide III/ JO Staff
Claim the duly registered COLB on the appointed date	Issues COLB and records the issuance	2 minutes	Mun. Civil Registrar/ Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff

TOTAL PROCESSING TIME 20 Minutes

PROCESS OF AVAILING THE SERVICE

On-time registration of child of married parents born in private hospitals/maternity clinics

Owners of documents claim the Certificate of Live Birth at the hospital. Hospital authorities do the processing.

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THEMUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit the duly accomplished quadruplicate copies of the COLB	Reviews the documents for completeness. If documents are in order, the clerk advises the client to pay the corresponding fees/issue order of payment	5 Minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Pays the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and present the Official Receipt	Records the documents and assigns Registry number to COLB	5 Minutes	Admin. Aide IV/ Admin Aide III/ JO Staff
Releasing	Releases and records the issuance of COLB	2 Minutes	Asst. Registration Officer Admin. Aide IV Admin Aide III JO Staff

TOTAL PROCESSING TIME 12 Minutes

*On-time registration of unmarried parents born in private hospitals/maternity clinics, the parents/relatives shall do the Processing.

PROCESS OF AVAILING THE SERVICE

On-time registration of child of married parents born in public hospital specifically Angono General Hospital

The Angono General Hospital entrusts the documents to the Office of the Municipal Civil Registrar to be claimed by the owners of the document. Processing is done by the parent/s or guardian/s.

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Verify with the office of the Municipal Civil Registrar if the hospital has forwarded the duly accomplished quadruplicate copies of the COLB. If yes, review the documents. If no , coordinate with the concerned hospital. Secure the document and submit it to the Office of the Municipal Civil Registrar	If the hospital authorities have forwarded the duly accomplished quadruplicate copies of the COLB, instructs the client to review the documents. If not, instructs the client to secure document from the hospital. Once the documents are found to be in order, instruct the client to affix signature on the space provided	5 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Affix signature on the space provided	Instructs to pay the corresponding fee/issue order of payment	3 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and present the OR	Assigns registry number to the COLB	2 minutes	Admin. Aide IV/ Admin Aide III/ JO Staff
Releasing	Releases COLB	2 minutes	JO Staff

TOTAL PROCESSING TIME 12 Minutes

PROCESS OF AVAILING THE SERVICE

Delayed registration of children of married and unmarried parents born in private hospitals/maternity clinics. Processing of documents is done by parents, guardians or relatives.

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit in four copies duly accomplished Certificate of Live Birth prepared by the hospital authorities	Reviews the documents if complete. If documents are in order, advise the client to affix signature on the space provided	5 Minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III
Affix signature on the space provided	Instructs to pay the corresponding fee at the Office of the Municipal Treasurer	3 Minutes	Admin. Aide IV/ JO Staff
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office Of the Municipal Civil Registrar and present the OR and other requirements	Receives OR and other documents and advises the client of the date of release of the COLB in compliance with the 10-day posting period	5 Minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Return to the Office Of the Municipal Civil Registrar on the specified date and get the duly registered Certificate of Live Birth	Issues COLB and records issuance	3 Minutes	Mun. Civil Registrar/ Asst. Registration Officer Admin. Aide IV Admin Aide III JO Staff

TOTAL PROCESSING TIME 16 Minutes

PETITION FOR CORRECTION OF CLERICAL ERROR UNDER R.A. 9048 AND R.A. 10172

ABOUT THE SERVICE The clerical or typographical errors which are covered under R.A. No. 9048 and R.A. 10172 are limited to those mistakes committed in the performance of clerical work in writing, copying, transcribing or typing an entry in the civil register that are harmless and innocuous, which are visible to the yes or obvious to the understanding, and can be corrected or changed only by reference to other existing record or records

CLIENT GROUP The petitioner is a natural person filing the petition for the correction of a clerical or typographical error, a petition for change of first name, or change of day, month and sex. She/he must be of legal age and must have direct and personal interest in the correction of clerical or typographical error in an entry, change of first name or nickname and/or change of day, month and sex in the civil register.

PROCESS OF AVAILING THE SERVICE

Filing for the petition under R.A. 9048 – Petition for CCE in the COLB, MC and DC , R.A. 9048 – Petition for Change of First Name and R.A. 10172 – Petition for CCE on Day, Month and Sex in COLB

STEPS INVOLVED	ACTIONS OF THE OFFICE OF MUNICIPAL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Fill out form and submit the application and prepare requirements for filing the petition of clerical error	Review the completeness of the data submitted by the Owner/ Petitioner	15 minutes	Asst. Registration Officer
Pays the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and present the OR	Informs the owner/petitioner that the process will take 2 to 3 months and how they will be contact once the submitted petition is approve by the PSA	3 minutes	Assistant Registration Officer/ Admin Aide III/ JO Staff
Claim the approved petition in the Office of the Municipal Civil Registrar	Contact the owner/petitioner once the petition is already approved by the PSA	3 minutes	Asst. Registration Officer
Pays the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and present the OR	Issuance of Certificate of Finality and the copy approved petition from PSA	10 minutes	Assistant Registration Officer/ Admin Aide IV/ Admin Aide III/ JO Staff

TOTAL PROCESSING TIME 31 minutes

REGISTERING ISSUANCE OF DEATH CERTIFICATE

ABOUT THE SERVICE It shall be the responsibility of the spouse or the nearest relative who has knowledge

of the death to report the incident within forty-eight (48) if the deceased died without medical assistance. The Municipal Health Officer shall examine the deceased and shall certify as to the cause of death and direct the registration of the death certificate to the Office of the Civil Registrar within the reglementary period of thirty (30) days.

CLIENT GROUP Spouse , children, relatives of the deceased or the nearest kin or baranggay official as

the case may be.

REQUIREMENTS If death occurred at home

Personal appearance of the informant who should be a relative of the deceased

If death occurred in the hospital

Death Certificate will be prepared by the hospital

Sworn statement is required if the registration is delayed even when death either

happened at home or in the hospital

FEES/PAYMENT REQUIRED Burial fee

->Resident Php 215.00

->Non-resident Php 515.00

Cemetery fee

->Resident Php 1,000.00

->Non-resident Php 2,000.00

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

PROCESS OF AVAILING THE SERVICE

On-time/delayed registration of deaths that occurred at home

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Relative of the deceased provides the necessary information and reviews the Death Certificate prepared and affixes his/her signature on the space provided	Review the completeness of the data in the Certificate of Death	5 Minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Go to the embalmer and the Municipal Health Officer and have the Death Certificate signed	(Both the embalmer and the Municipal Health Officer sign the Death Certificate and issue burial or transfer permit, whatever is necessary)	1 Hour	Municipal Health Officer/Embalmer
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipts)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and submit OR and Death Certificate. Wait as the Registration Officer records the document	Records and assign registry number to the Death Certificate	5 Minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Claim the duly registered Death Certificate	Issues the duly registered Death Certificate and records the issuance	3 Minutes	Mun. Civil Registrar/ Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III

TOTAL PROCESSING TIME 1 hour and 13 minutes

On-time/delayed registration of deaths that occurred in the hospital

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit in three copies the duly accomplished Death Certificate prepared by the hospital authorities	Reviews the duly accomplished Death Certificate prepared by the hospital authorities	3 Minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III
Go to the embalmer and Municipal Health Officer and have the Death Certificate signed	(Municipal Health Officer and Embalmer sign the DC and issue burial/transfer permit)	1 hour	Municipal Health Officer/Embalmer
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and Submit OR and Death Certificate. Wait as the Registration Officer records the document	Records and assigns registry number to the Death Certificate	5 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Claim the duly registered Death Certificate	Issues the duly Registered Death Certificate and records the issuance	2 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III

TOTAL PROCESSING TIME 1 hour and 10 minutes

 ISSUANCE OF MARRIAGE LICENSE

ABOUT THE SERVICE Where a marriage license is required, each of the contracting parties shall file

Separate sworn application for such license with the proper local civil registrar of the

place where either or both of the contracting parties reside. The local civil registrar

concerned shall enter all applications for marriage license in a registry book strictly in

the order in which the same are received. When the license is issued, the same shall

be valid in any part of the country for a period of one hundred twenty (120) days from the date of issue, and shall be deemed automatically cancelled at the expiration of the same period if the contracting parties have not made use of it.

CLIENT GROUP A man and a woman, of legal age, and with no legal impediment to marry, who wish

to enter into a special contract of permanent union for the establishment of conjugal

family life.

REQUIREMENTS ->Pre-marital counseling certificate

->Birth/Baptismal Certificate of Contracting Parties

->Parental consent (18-20)

->Parental advice (21-24)

->Certificate of No Marriage (CENOMAR)

->Legal capacity and divorce papers for foreigners

->Personal appearance of the couple

FEES/PAYMENT REQUIRED Civil Marriage (minors) Php 902.00

Civil Marriage (legal age) Php 902.00

Church Wedding Php 652.00

Article 34 (exempted from marriage license) Php 300.00

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 28 minutes

PROCESS AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit all the required documents and provide the necessary information. Both parties sign the application form	Reviews documents submitted. Interviews both parties. If documents are in order, instructs parties to pay the corresponding fees	20 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and Present the OR and other requirements	Informs clients on the date of release of the Marriage License	3 minutes	Asst. Registration Officer/ Admin. Aide IV/ JO Staff
Return to the Office of the Municipal Civil Registrar as Instructed and claim the Marriage License	Issues Marriage License	5 minutes	Municipal Civil Registrar/ Asst. Registration Officer

REGISTERING MARRIAGE CERTIFICATES

ABOUT THE SERVICE In the marriage, the time for submission of Marriage Certificate is within (15)

days following the solemnization of marriage. While in marriage exempt from license

requirement, the prescribed period is thirty (30) days, at the place where the marriage

was solemnized

CLIENT GROUP ->Secretaries of Parish Churches

->Court’s Liaison Officer

->Local Chief Executive’s Staff

->Owners of the document

REQUIREMENTS ->Marriage Certificates

->Sworn Statement of the applicant (for delayed registration)

FEES/PAYMENT REQUIRED On-time registration None

Delayed registration Php 100.00

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME On-time registration 8 minutes

Delayed registration 20 minutes

PROCESSOF AVAILING THE SERVICE

On-time registration

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit duly accomplished Marriage Certificate in quadruplicate copies	Records the document	5 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III
Claim the duly registered Marriage Certificate. Sign the logbook as proof of receipt	Release the duly registered Marriage Certificate	3 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III

PROCESS OF AVAILING THE SERVICE

Delayed registration

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit all required document and provide all necessary information during the interview	Reviews the documents if complete. If documents are in order, instructs clients to pay fees	10 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and Present OR to the Registration Officer	Informs the client of the date of release of the registered Marriage Certificate in compliance with the 10-day posting period	5 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Claim the registered Marriage Certificate	Issues the registered Marriage Certificate	5 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III

ISSUANCE OF CERTIFIED TRUE TRANSCRIPTION COPIES OF

BIRTHS, DEATHS AND MARRIAGES

ABOUT THE SERVICE Civil registry documents such as birth, marriage and death certificates may be availed

of by securing a Certified True Photocopy from the office.

CLIENT GROUP Persons or relatives whose births, deaths and marriages happened within the

Municipality of Angono, Rizal

FEES/PAYMENT REQUIRED Php 115.00

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Fill-out request form and submit to the receiving clerk or researcher	Checks the availability of the document and informs the client of the status of the requested document. If the document is available, advises the client to pay the corresponding fees	15 minutes	Admin. Aide IV/ JO Staff
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and present OR to the Registration Officer	Records the OR number at the bottom portion of the requested document	10 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Claim the Certified True photocopy of the document	Issues the document	5 minutes	Asst. Registration Officer/ Admin. Aide IV

TOTAL PROCESSING TIME 30 minutes

NSO COPY OF DOCUMENTS THROUGH BREQS

ABOUT THE SERVICE The Office of the Municipal Civil Registrar accepts request for authenticated NSO copies of documents for births, marriages, deaths and CENOMAR

CLIENT GROUP Persons or relatives whose births, deaths and marriages happened nationwide

REQUIREMENTS Official Receipt for NSO fee and Service fee

FEES/PAYMENT REQUIRED ->Service fee Php 100.00

->NSO fee Php 140.00

->CENOMAR Php 195.00

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL CIVIL REGISTRAR	TRANSACTION TIME	PERSON/S RESPONSIBLE
Fill-out request form and submit to the receiving clerk or researcher	Checks if the application form is filled- out correctly and completely. If in order, advises the client to pay the corresponding fee	5 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Pay the corresponding fee at the Office of the Municipal Treasurer	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk/Staff
Return to the Office of the Municipal Civil Registrar and present OR to the Registration Officer	Records the OR number, issues acknowledgement slip and advises the client when to return to claim the document	5 minutes	Asst. Registration Officer/ Admin. Aide IV/ Admin Aide III/ JO Staff
Return to secure the document	Issues the document	3 minutes	Mun. Civil Registrar/ Asst. Registration Officer

TOTAL PROCESSING TIME 13 minutes

Office of the Municipal Civil Registrar
Mr. MANUEL S. MAÑOSCA
MGDH I/Municipal Civil Registrar
Contact Number: (632)661-3675

ABOUT THE SERVICE The Office of the Mayor issues Mayor’s clearance to individuals residing in the municipality for local employment, firearms licensing and PNP/AFP requirements

CLIENT GROUP General Public

REQUIREMENTS ->Barangay Clearance

->Police Clearance

->Official Receipt

FEES/PAYMENT REQUIRED Php. 115.00

SERVICE SCHEDULE Monday to Friday (8:00 am– 5:00 pm)

TOTAL PROCESSING TIME 20 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Client informs Office of the Municipal Mayor Staff of the intent of securing Mayor’s Clearance	Notes the client’s complete name, address and purposes in securing Mayor’s Clearance. Advises client to pay corresponding fee at the Office of the Municipal Treasurer	3 Minutes	Benito S. Cruz, Jr.
2. Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt		Revenue Collection Clerk/Staff
3. Go back to the Office of the Municipal Mayor and present requirements	Receive the OR, reviews the documents and processes the Mayor’s Clearance	5 Minutes	Benito S. Cruz, Jr.
4. Sit and Relax at the waiting area	Transmits the clearance to the Municipal Mayor for signature. If the signing authority is not available, advises the client when to return for the clearance	5 Minutes	Benito S. Cruz, Jr.
5. Sit and relax at the waiting area	Signs the document Inspects and seals the document duly signed by the Municipal mayor	1 Minute 5 Minutes	Municipal Mayor Benito S. Cruz, Jr.
6. Releasing	Releases the Mayor’s Clearance and records the same in the log book	1 Minutes	Benito S. Cruz, Jr.

SECURING EMPLOYMENT RECOMMENDATION

ABOUT THE SERVICE The Office of the Mayor issues Employment Recommendation to residents of the LGU who would want to seek employment within or outside of the Municipality.

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00pm)

TOTAL PROCESSING TIME 16 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Client informs the Office of the Municipal Mayor Staff regarding the company he/she wishes to apply	Records the client complete name and address	5 Minutes	Benito S. Cruz, Jr. / Menchie D. Reyes
2. Present resume/ bio data and other supporting credentials	Receives and reviews the submitted documents. Processes the recommendation	5 Minutes	Benito S. Cruz, Jr. / Menchie D. Reyes .
3. Sit and relax at the waiting area	Transmits the Employment Recommendation to the Municipal Mayor/PESO Management for signature Signs the documents Inspects and seals the document duly signed by the Municipal Mayor/PESO Manager	1 Minute 1 Minute 2 Minutes	Ma. Eliza F. Rillo Municipal Mayor/PESO Manger Benito S. Cruz, Jr. / Menchie D. Reyes
4. Releasing	Releases the document and record in the log book	2 Minutes	Benito S. Cruz, Jr. / Menchie D. Reyes.

MEDICAL ASSISTANCE/MEDICINE DISTRIBUTION

ABOUT THE SERVICE The Office of the Mayor provides medicines to indigent families who cannot afford to buy for them, provide, they present a medical prescription coming from the Municipal Health Officer.

Client Group Indigent families within the Municipality who cannot afford to buy their own medicines

REQUIREMENTS Medical prescription

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 15 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Present the Medical Prescription to the Assigned Staff/Personnel	Receive and reviews the prescription presented by the client	3 Minutes	Ms. Tracy Ann P. Vicente
2.Sit and relax at the waiting area	Endorse the client to Municipal Pharmacy	5 Minutes	Ms. Tracy Ann P. Vicente/ Janine Grace Gutierrez
3. If the prescribed medicine is not available, proceed to the MSWDO	Issues/releases the prescribed medicines and the medical prescription presented by client	5 Minutes	Administrative Aide VI/MSWDO Staff
4. If the medicine is available, acknowledgement receipt the medicine	Issues/release the prescribed medicine/s and the medical prescription presented by client	2 minutes	Administrative Aide VI/Staff

MUNICIPAL INDIGENCY PROGRAM (M.I.P)

ABOUT THE SERVICE The Office of the Mayor gives financial assistance to indigent families in order to settle their accounts at the Rizal Provincial Hospital

CLIENT GROUP Indigent families within the Municipality who confined at the Angono General Hospital and has problem in settling their hospital bills

REQUIREMENTS Hospital Statement of Account duly noted by the Hospital Social Welfare Officer/Assistant

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 13 Minutes

PROCESS OF AVAILING THE SERVICE

STEP INVOLVED	ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Present the necessary document/hospital statement of Account	Receives and reviews the document presented by the client	3 Minutes	Ms. Tracy Ann P. Vicente
2. Sit and relax at the waiting area	Note the amount of financial assistance to be given to the client then forward to MSWDO Prepares the MIP Form	5 Minutes 2 Minutes	Ms. Tracy Ann P. Vicente MSWD MSWDO Staff
3. Acknowledgement receipt of the MIP form	Release MIP form and records the same in the log book	3 Minutes	MSWDO Staff

PROVISION OF FINANCIAL ASSISTANCE

ABOUT THE SERVICE The Office of the Mayor gives financial assistance to indigent families in order to support their basic needs.

CLIENT GROUP Indigent persons/families within the Municipality who are dire need of financial.

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 18 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. State the reason for seeking financial assistance	Assesses the situation	10 Minutes	Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya
2. Fill out receipt form	Issues receipt form	3 Minutes	Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya
3. Receives financial assistance	Release financial assistance and record in the log book	2 Minutes	Tracy Ann P. Vicente/ John Paul Villamarin/ Guian Ray Angelo Maquiraya/ Madonna Faye Ballano
4. Other financial assistance	Release financial assistance and record in the log book	3 minutes	Janine Grace Gutierrez/ Emelito de Borja, Jr

PROVIDING TRANSPORTATION ASSISTANCE

ABOUT THE SERVICE The Office of the Mayor Provides transportation assistance to those who are in need of a particular municipal vehicle

CLIENT GROUP General Public

REQUIREMENTS Basically none or supporting documents required depending on the situation

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 14 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. State the reason for seeking transportation assistance	Assesses the situation	5 minutes	Alan Maniaol or Ms. Tracy Ann P. Vicente
2.If the use of vehicle is to be scheduled, state the date, destination, time of departure and expected time of arrival	Endorse to the General Services Office /Records the request and reserves the vehicle of if available on the scheduled time and date	3 minutes	Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez
3. If the use of the vehicle is at the moment, state the destination and expected time of arrival	Checks the availability of the vehicle in the General Service Offices or the Bureau of Fire Protection	3 minutes	Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez
4. Acknowledgement the vehicle to be used	Records the transaction in the log book	3 Minutes	Alan Maniaol/ Ms. Tracy Ann P. Vicente / John Genesis Perez

PROVIDING INFORMATION ASSISTANCE & REQUESTS

ABOUT THE SERVICE The Office of the Mayor Provides accurate information regarding the service or

queries

CLIENT GROUP General Public

REQUIREMENTS Basically none or supporting documents required depending on the situation

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 11 Minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Submit request letter	Identify the request if it is possible, receive the request letter	5 minutes	Ma. Eliza F. Rillo/ Rosalinda Lagamia
2. Endorse the request letter to the Chief of Staff for proper action	Disseminate the request letter to the personnel who are concerned	3 minutes	Ma. Eliza F. Rillo/ Rosalinda Lagamia
3. Analyze the query of the client/s	Provides information regarding the query/s	3 minutes	Ma. Eliza F. Rillo/ Rosalinda Lagamia

ABOUT THE SERVICE The Municipal Health Office provides education to married couples and parents advocating proper child spacing and birth control.

CLIENT GROUP General Public

REQUIREMENTS None

FEES/PAYMENT None

REQUIRED

FREE COMMODITIES BASED ON THE AVAILABILITY

SERVICES SCHDULES Monday to Friday

8:00 am – 5:00pm

TOTAL PROCESSING TIME: 1 hour and 5 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Client will go to the Municipal Health Office for inquiry and registration.	MHW enlists the client for the program and conducts the orientation	20 minutes	Midwife and Nurse in charge
Client shall consider options that will fit her/their current condition.	Data gathering (history taking and recording of patients data)	15 minutes	Midwife and Nurse in charge
Physical Examination	Vital signs taking and recording	15 minutes	Midwife and Nurse in charge
Recommendation	The MHW shall recommend the best option for the client and implement it. MHW shall inform the client regarding his/her/their next visit. And shall likewise inform mean of the normal effects, if there’s any	10 minutes	Midwife and Nurse in charge
Client shall report at the Municipal Health Officer or as the need arises (I.E effects other than expected)	MHW shall update client’s record	5 minutes	MHO, Midwife and Nurse in charge

IMMUNIZATION SERVICES

ABOUT THE SERVICE Infants (0-15 months old) are give immunization/vaccine to prevent acquisition of diseases.

CLIENT GROUP Infants

REQUIREMENTS None

FEES/PAYMENT None

REQUIRED

SERVICES SCHDULES Wednesday

8:00 am – 12:00pm

TOTAL PROCESSING TIME 16 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Enlistment / Registration	The MHO Staff shall enlist all patients of a first come first serve basis. Prepare record for new clients and retrieve/update record for existing clients	5 minutes	Midwife in charge BHW
Vital signs taking	Babies’ data/records are updated such as weight, temperature, etc.	5 minutes	Midwife in charge BHW
Immunization	A Registered Health Worker shall administer the immunization	5 minutes	Midwife in charge
Schedule of follow-up check-up	MHW shall advice the companion of the baby when to return for the next immunization schedule	1 minute	Midwife in charge BHW

MATERNAL AND CHILD CARE

ABOUT THE SERVICE This Office provides Maternal and Child Care for pregnant women from the time of conception until child birth as well as to the newborn baby throughout infancy to ensure their health and development.

CLIENT GROUP Pregnant Women and Infants

REQUIREMENTS NONE

FEES/PAYMENT NONE

REQUIRED

SERVICES SCHDULES Thursday

8:00 am – 12:00pm

TOTAL PROCESSING TIME 1 hour and 20 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Enlistment / Registration	The MHO Staff shall enlist all patients on a first come- first serve basis and prepare record for new clients and retrieve/update record for existing client	5 minutes	Midwife in charge
Health Education	MHW shall give information to mothers on the process and procedure on how to take care of themselves and their baby	1 hour	Midwife in charge
Pre-natal / Post-natal Check-up	The MHW shall conduct the pre-natal check-up. In the event of irregular medical condition, the Municipal Health Officer may advise the patient for further evaluation and prescription	15 minutes	MHO Midwife in Charge
Schedule of Follow-up Check-up	MHW shall advise the mother when to return for the next check-up schedule	1 minute	Midwife in charge

MEDICAL CONSULTATION

ABOUT THE SERVICE The Municipal Health Office provides free medical check-up for all individuals who needs medical assistance and provides them the appropriate medical prescriptions, medicines if available as needed.

CLIENT GROUP General Public

REQUIREMENTS None

FEES/PAYMENT None

REQUIRED

SERVICES SCHDULES Monday to Friday

8:00 am – 5:00pm

TOTAL PROCESSING TIME 17 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
An individual who needs medical assistance must go to the Municipal Health Office and register	Enlist individuals on a first come first serve basis	2 minutes	Nurse on duty
Securing records and vital signs taking	MHW shall determine patient’s vital signs and create/update patient’s records prior to the check-up by the Municipal Health Officer	5 minutes	Nurse on duty
Medical Examination	The Municipal Health Officer shall conduct the medical examination and come up with diagnosis and prescribe medicines and/for further evaluation if necessary	10 minutes	Doctor in charge

PROVISIONS FOR THE PREVENTION AND CONTROL OF COMMUNICATIVE DISEASE

ABOUT THE SERVICE The Municipal Health Office conducts programs and activities such as Information & Education Campaign and other precautionary measures for the prevention and control of communicative disease. In instances where there are suspected or reported cases of prevention of the said diseases.

CLIENT GROUP General Public

REQUIREMENTS None

FEES/PAYMENT None

REQUIRED

SERVICES SCHDULES As the need arises

TOTAL PROCESSING TIME 1 hour and 50 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Information Dissemination	MHO Staff conducts lectures and other modes of information campaign for the prevention of any communicative disease	1 hour and 30 minutes	Midwife and Nurse in charge
Blood Smearing	For suspected of incident or cases of the communicable disease, the MHO shall conduct the necessary assessment procedure to diagnose. The MHO may also recommend further evaluation, if necessary	15 minutes	Medical Technologist in charge
Medication and Treatment	The MHO shall provide available medical assistance to patients	5 minutes	Doctor in charge
Check-up and Monitoring	The MHO shall monitor progress of medication and treatment. Patient will be advised for follow-up, whenever necessary	10 minutes	Doctor in charge

SANITARY PERMIT TO OPERATE

ABOUT THE SERVICE As part of its commitment to maintain environment protection and safety, the Municipal Health Office developed standards and measures for all Business Establishments to assure cleanliness and safety for the General Public and issue the appropriate Sanitary Permit to Operate

CLIENT GROUP All Business Establishments

REQUIREMENTS Official Receipt of Payment

FEES/PAYMENT Varies according to assessment of the business in the process of REQUIRED the business permit

SERVICES SCHDULES Monday to Friday

8:00 am – 5:00pm

TOTAL PROCESSING TIME 1 hour and 8 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
As part of the process in the application of Business permit, applicant should present the official receipt for Sanitary Permit	The Sanitation Inspector shall record applicant’s data and review all documents	5 minutes	Sanitation Inspector
Schedule of Inspection	Applicants with complete documentary requirements shall be scheduled for actual inspection of the establishment. Those who have incomplete requirements should be advised for completion	1 hour	Sanitation Inspector
Issuance of the Permit	Those who had complied to all the requirements shall be given the appropriate Sanitary Permit	3 minutes	Sanitation Inspector Assistant

ISSUANCE OF HEALTH CERTIFICATE

CLIENT GROUP Job applicants or current employees who are required for periodical health/medical certificate

REQUIREMENTS X-ray Result, Fecalysis, Urinalysis, Monthly Smear

FEES/PAYMENT Varies according to assessment

REQUIRED

SERVICES SCHDULES Monday to Friday

8:00 am – 5:00pm

TOTAL PROCESSING TIME 12 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Individual who need medical / health certificate must complete the required laboratory tests and present to the MHO	Upon presentation of the results. MHW shall record the data to be forwarded to the Municipal Health Officer	2 minutes	MHO Sanitation Inspector
Evaluation	The Municipal Health Officer shall evaluate the results of the laboratory examinations	5 minutes	MHO
Payments	(Staff of the Municipal Treasurer receives the payments and issues Official Receipt)		Revenue Collection Clerk
Issuance of the Health/Medical Certificate	The Municipal Health Office shall issue the necessary health certificate in cases that an individual failed based on the results due to a medical condition, advice for medical treatments shall be given	5 minutes	MHO Medical Officer III

PERMIT TO TRANSFER, BURIAL, CREMATION OF CADAVER AND DEATH CERTIFICATE

ABOUT THE SERVICE It is requirement for every entombment within the municipality that the permit will be issued as required by law under P.D. 856 specifically the disposal of cadaver.

CLIENT GROUP Relatives of the departed individuals

REQUIREMENTS Registered Death Certificate

For transfer, transfer permit duly signed by the attending physician

Death Certificate must be signed from the point of origin. For exhumation, only Death Certificate for 7 years and above shall be approved

FEES/PAYMENT Death Certificate Php 150.00

REQUIRED Burial Permit

– Resident Php 150.00

– Non-resident Php 300.00

SERVICES SCHDULES Monday to Friday

8:00 am – 5:00pm

TOTAL PROCESSING TIME: 5 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submission of requirements	Evaluates / Checks the requirements	3 minutes	MHO Sanitation Inspector
Payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)		Revenue Collection Clerk / Staff
Issuance of the Permit	Upon presentation of the OR, the MHO issues the Permit	2 minutes	Sanitation Inspector

DENTAL SERVICES

ABOUT THE SERVICE To provide dental services to the constituents, the Municipal Health Office employs a Municipal Dentist to implement programs on Oral Health Education, Dental Examination and provision for both tooth extraction.

CLIENT GROUP General Public

REQUIREMENTS Patients who were advised to undergo tooth extraction must have medical clearance or certification of no history of medical complications such as hypertension, heart disease, allergies, diabetes, etc.

FEES/PAYMENT Php 80.00/tooth extracted

REQUIRED

SERVICES SCHDULES Monday to Friday

8:00 am – 5:00pm

TOTAL PROCESSING TIME 1 hour and 10 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Patient must go to the Municipal Health Office to register for dental check-up or extraction	MHW shall enlist patients and record vital signs and medical history	5 minutes	Clerk in charge
Dental Check-up	The Dentist shall conduct the check-up	10 minutes	Dentist in charge
Patient shall be advised for the necessary dental procedures	Advises the patient for the necessary dental procedure needed	5 minutes	Dentist in charge
Pay the necessary fee at the Municipal Treasurer	(Office of the Municipal Treasurer Staff receives the payment)	10 minutes	Revenue Collection Clerk / Staff
Report to the Dentist for tooth extraction	Performs tooth extraction and oral health orientation	30 to 40 minutes	Dentist in charge

LABORATORY SERVICES

ABOUT THE SERVICE The Municipal Health Office provides Laboratory Services as prescribed by the Physician. The Office caters tests / examinations.

CLIENT GROUP General Public

REQUIREMENTS Laboratory Request

FEES/PAYMENT AFB Stain for TB – None Creatinine – Php 85.00

REQUIRED Malaria microscopy – None Complete Blood Count – Php 80.00

Urinalysis – Php 40.00 Platelet Count – Php 50.00

Fecalysis – Php 40.00 Blood Typing w/ RH – Php 110.00

Fasting Blood Sugar-Php 85.00 Gram Stain – Php 110.00

Cholesterol – Php 85.00 Blood Uric Acid – Php 85.00

SERVICES SCHDULES Most laboratory services are available from Monday to Friday, 8:00am – 5:00pm except for the following that the specific day/s and time of service schedules for securing laboratory samples.

– AFB Stain for TB examination

(Monday, Tuesday, Thursday, Friday from 8:00am-10:00am)

– FBS/Cholesterol/BUA/Creatinine

(Monday to Friday from 8:00am-10:00am)

TOTAL PROCESSING TIME Processing time ranges from 1 to 3 hours depending on the type of laboratory examination. Time of release for the laboratory results is usually during 3:00pm of the same date of examination except AFB stain for TB examination which is released the following upon completion of the laboratory samples.

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL HEALTH OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
Patient must go to the Municipal Laboratory and present the Laboratory Request	Lists and records patients data and instructs patient to provide the required laboratory samples	5 minutes	Medical Technologist Microscopist
Pay the necessary laboratory fees at the Office of the Municipal Treasurer	Staff of the Office of the Municipal Treasurer receives the payment		Revenue Collection Clerk
Submission of required laboratory samples for examination	Conducts necessary laboratory test/s	1 to 3 hours (depending on the type of test/s)	Medical Technologist Microscopist
Obtaining Laboratory Result/s	Release Laboratory Result/s	2 minutes	Medical Technologist Microscopist

Municipal Health Office
Address: P. Tolentino St. Brgy. San Isidro,
Angono, Rizal, Philippines, 1930
Tel. No.: (02) 650-5792
Municipal Health Officer: JOSE A. LOZO, MD, CPAFP
CITIZEN’S CHARTER

ABOUT THE SERVICE: The Business Permit and Licensing Office (BPLO) issues Business Permit to all business establishment within the Municipality

CLIENT GROUP: Owner/ Proprietor of business establishments

REQUIREMENTS:

–Department of Trade and Industry (DTI) or Securities and Exchange Commission (SEC) Registration

–Barangay Business Clearance

–Contract of Lease

–Community Tax Certificate

FEES/PAYMENT REQUIRED: Based on Capital

SERVICE SCHEDULE: Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME: 55 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS TAKEN	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submission of accomplished application forms and requirements	BPLO Staff examines application form and requirements submitted and proceeds application to different offices concerned for assessment	15 minutes	BPLO Staff
Assessment of fees and taxes	Prepare Statement of Account for approval and signature	15 minutes	BPLO/ Assessor BPLO Head
Payment of Fees	Treasury Teller receives payment and issues Official Receipt	15 minutes	Treasury Personnel
Process & Releasing of Business Permit & Oath of Undertaking	Preparation, signing and release of Business Permit and Plate	10 minutes	BPLO Personnel BPLO Head Municipal Mayor

ISSUANCE OF BUSINESS PERMIT – RENEWAL

ABOUT THE SERVICE: The Business Permit and Licensing Office (BPLO) issues Business Permit to all business establishment within the Municipality

CLIENT GROUP: Owner/ Proprietor of business establishments

REQUIREMENTS:

–Business Permit and Statement of account from previous year

–Barangay Business Clearance

–Sworn declaration of Gross Sales

–Community Tax Certificate

FEES/PAYMENT REQUIRED: Based on Annual Gross Receipts

SERVICE SCHEDULE: Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME: 40 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS TAKEN	TRANSACTION TIME	PERSON/S RESPONSIBLE
Assessment of fees and taxes upon submission of accomplished form and requirements	Evaluates application form and requirements and prepare Statement of Account for approval and signature	15 minutes	BPLO Assessor BPLO Head
Payment of fees	Treasury Teller accepts payment and issues Official Receipt	15 minutes	Treasury Personnel
Processing and Releasing of Business Permit and Oath of Undertaking	Preparation, signing and release of Business Permit and Plate	10 minutes	BPLO Personnel BPLO Head Municipal Mayor

ISSUANCE OF OCCUPATIONAL PERMIT

ABOUT THE SERVICE: The Business Permit and Licensing Office (BPLO) issues Mayor’s/ Occupational Permit as pre-requisite for employment in the different establishments within the Municipality

CLIENT GROUP: Those who are working in Angono

REQUIREMENTS:

–NBI or Police Clearance

–Community Tax Certificate

–Medical Examination Result from the Municipal Health Office

–2 pcs of 1×1 picture

FEES/PAYMENT REQUIRED: Occupational Permit – P150

Health Certificate – P100

Documentary Stamp – P15

SERVICE SCHEDULE: Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME: 9 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS TAKEN	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit all the requirements to the BPLO	Review and fill up forms and requirements	2 minutes	BPLO Personnel
Pay the necessary fees to the Municipal Treasurer’s Office	Staff of the Municipal Treasurer’s Office receives the payment	1 minute	Treasury Personnel
Proceed to the BPLO and fill out necessary forms	Accepts and verifies the filled out forms for processing	4 minutes	BPLO Personnel
Processing and Releasing of Mayor’s Occupational Permit	Release Mayor’s Permit	2 minutes	BPLO Personnel

Municipal Engineer Releases order of payment 3 minutes Building Official

Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)	3 minutes	Revenue Collection Clerk/staff
Present OR to the Municipal Engineer and wait for the release of the permit	Documents will be recorded thereafter, a Building Permit will be released	10 minutes	Building Official

ABOUT THE SERVICE A Building Permit is a document issued by the Building Official to an owner/applicant to proceed with the construction, installation, addition, alteration, renovation, conversion, repair, demolition or other work activity of a specific project/building/structure after the accompanying principal plans and specifications and other pertinent documents that are found satisfactory and substantially confirming with the Implementing Rules and Regulations of the National Building Code.

CLIENT GROUP General Public

REQUIREMENTS ->Accompanied prescribed application forms

->Barangay Clearance

->Clearance from the Homeowners’ Association (if any)

->Official Receipt of payment for Fire Safety Inspection Fee

->Official Receipt of payment for Zoning Fee

->In case the applicant is the registered owner of the lot:

-Photocopy of TCT

-Photocopy of Tax Declaration

-Photocopy of Current Real property Tax Receipt

->In case the applicant is not the registered owner of the lot,

in addition to the above is a copy of a duly notarized

Contract of Lease or Deed of Absolute Sale

->5 sets each of the following Ancillary Plans and Documents:

-Bill of Materials and Cost Estimates

-Specifications

-Civil/Structural Plan/Soil Testing (3 Storey Structure Up)

-Electrical Plan

-Sanitary/Plumbing

-Architectural Plan

-Geodetic Documents if necessary

-Mechanical Plan, if necessary

->Photocopy of the PRC ID of duly registered professionals

who signed the accomplished Building Permit forms

FEES/PAYMENT REQUIRED Only the Building Official can give the Order of Payment for the Building Permit Fee depending on the plans and specifications as well as the Cost Estimates submitted by the applicant/owner

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 1 hour and 16 minutes

PROCESS OF AVAILING THE SERVICE

ISSUANCE OF CERTIFICATE OF BUILDING COMPLETION

AND CERTIFICATE OF OCCUPANCY

ABOUT THE SERVICE A Certificate that certifies the completion of the project with the knowledge that meets the standards of the Implementing Rules and Regulations of the National Building Code. The building/structure can now be utilized as a public edifice or private residence which is now safe for occupancy.

CLIENT GROUP General Public

REQUIREMENTS ->Fire Safety Inspection Certificate

->As Built-Plan

->Photocopy of the Building Permit

->Certificate of Completion for Construction Form

FEES/PAYMENT REQUIRED Only the Building Official can give the Order of Payment for the Certificate of Occupancy depending on the building and Final Cost Estimated submitted. (COCC)

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 35 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ENGINEER	TRANSACTION TIME	PERSON/S RESPONSIBLE
Secure Final Fire Safety Protection Certificate	Endorsement by the Building Official to the Bureau of Fire Protection	3 minutes	Fire Safety Inspection
Inspection	Inspection Report of the Bldg.	20 minutes	Bldg. Inspector
Submit all necessary requirements	Evaluates and processes the documents	5 minutes	Engineering Personnel
Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)	3 minutes	Revenue Collection Clerk/Staff
Present OR to the Building Official	Documents and OR will be recorded	2 minutes	Building Official
Wait for the release of the OCC	Issues Certificate of Occupancy	2 minutes	Building Official

ISSUANCE OF ELECTRICAL WIRING PERMIT AND

CERTIFICATE OF ELECTRICAL COMPLETION

ABOUT THE SERVICE An Electrical Wiring Permit is a requirement for installing, replacing, removing, connecting, disconnecting or repairing electrical works except replacing fuses, receptacles, switches and utilization equipment. On the other hand, a Certificate of Electrical Completion formally marks the completion of the project where the electrical inspector had inspected and agreed with the proper installation of electrical wirings.

CLIENT GROUP General Public

REQUIREMENTS ->Barangay Clearance

->Lot Owner’s Consent if lot is not owned by the applicant

->Photocopy of TCT

->Photocopy of the latest Real Property Tax Receipt

->Affidavit from the Mayor’s Office if the lot is a government property

->Waiver to be notarized if the lot is not owned by the applicant

->Electrical plans

->Duly accomplished Wiring Permit Form

FEES/PAYMENT REQUIRED For Residential Application & Business Application

->Application fee

->Building fee

->Electrical fee

->Plumbing fee

->Inspection fee

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 43 minutes

PROCESS OF AVAILING THE SERVICE

ISSUANCE OF CERTIFICATE OF FINAL ELECTRICAL INSPECTION

ABOUT THE SERVICE A Certificate issued by the Building Official to the owner/applicant as a requirement for the installation of power lines to a building/structure and certifies the completeness of the installation of all electrical wirings.

CLIENT GROUP General Public

REQUIREMENTS ->Photocopy of the Building Permit (Wiring Permit)

->Certificate of Electrical Inspection to be accomplished

by an Electrical Engineer/Master Electrician

->Certificate of Fire Safety

FEES/PAYMENT REQUIRED Assessed by Building official

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 8 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ENGINEER	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit the complete requirements	Evaluates and processes the requirements and assessed fee	1 minute	Engineering Personnel
Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)	3 minutes	Revenue Collection Clerk/Staff
Present the OR to the Building Official	Documents and OR will be recorded	2 minutes	Building Official
Wait for the release of the CFEI	Issuance of the Certificate	2 minutes	Building Official

ISSUANCE OF SIGN PERMIT

ABOUT THE SERVICE This permit is issued by the Building Official to regulate the installation of signage displayed for exterior observance so as to show harmonious and aesthetic relationship of all units represented.

CLIENT GROUP General Public

REQUIREMENTS Sketch/drawing indicating the following:

->Complete dimension of the signage

->Number of signage to be displayed

->Location

->Brgy. Clearance

FEES/PAYMENT REQUIRED Payment shall be based upon the sketch/drawing submitted

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 14 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ENGINEER	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit the complete requirements	Receives and evaluates the requirements including Brgy. clearance	5 minutes	Building Official/ Engineering Personnel
Accomplish the Sign Permit Form	Processes the application form	2 minutes	Engineering Personnel
Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)	3 minutes	Revenue Collection Clerk/Staff
Present the OR to the Building Official	Documents and OR will be recorded	2 minutes	Building Official
Wait for the permit to be released	Issuance of the Sign Permit	2 minutes	Building Official

ISSUANCE OF DEMOLITION PERMIT

ABOUT THE SERVICE This permit certifies that the building is structurally unsafe and otherwise constitutes a hazard to safety of health or public welfare because of inadequate maintenance and therefore is declared dangerous to human life and must be demolished.

CLIENT GROUP General Public

REQUIREMENTS ->Barangay Clearance

->Sketch/drawing of the bldg. to be demolished

->Photocopy of TCT where bldg. was constructed

FEES/PAYMENT REQUIRED Payment shall be based upon the sketch/drawing submitted

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 17 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ENGINEER	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit the complete requirements	Receives and evaluates the requirements	5 minutes	Building Official/ Engineering Personnel
Accomplish the Demolition Permit Form	Processes the application fee	3 minutes	Engineering Personnel
Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)	3 minutes	Revenue Collection Clerk/Staff
Present the OR to the Building Official	Documents and OR will be recorded	3 minutes	Building Official
Wait for the Permit to be released	Issues of the Demolition Permit	3 minutes	Building Official

ISSUANCE OF FENCING PERMIT

ABOUT THE SERVICE A requirement for the construction of fences which are greater than 3 feet in height, measured from the finished grade which are also 10 feet of any street right of way or access easement or within 20 feet of a corner.

CLIENT GROUP General Public

REQUIREMENTS ->Barangay Clearance

->Photocopy of TCT

->Sketch/drawing

->Location Map – for Fencing Permit

->Clearance from Assessor’s Office

FEES/PAYMENT REQUIRED Payment shall be based upon the dimension of the fence

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 14 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ENGINEER	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit the complete requirements	Receives and evaluates the requirements	5 minutes	Building Official/ Engineering Personnel
Accomplish the Fencing Permit Form	Processes the application fee	1 minute	Engineering Personnel
Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)	3 minutes	Revenue Collection Clerk/Staff
Present the OR to the Building Official	Documents and OR will be recorded	3 minutes	Building Official
Wait for the permit to be released	Issuance of the Fencing Permit	2 minutes	Building Official

ISSUANCE OF GROUND PREPARATION & EXCAVATION PERMIT

ABOUT THE SERVICE A requirement for the ground preparation & excavation permit.

CLIENT GROUP General Public

REQUIREMENTS ->Barangay Clearance

->Photocopy of TCT

->Sketch/drawing

->Location Map

->Clearance from Assessor’s Office

FEES/PAYMENT REQUIRED Payment shall be based upon the dimension of the lot to be excavated

SERVICE SCHEDULE Monday to Friday

8:00 am – 5:00 pm

TOTAL PROCESSING TIME 14 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ENGINEER	TRANSACTION TIME	PERSON/S RESPONSIBLE
Submit the complete requirements	Receives and evaluates the requirements	5 minutes	Building Official/ Engineering Personnel
Accomplish the Ground Preparation & Excavation Permit Form	Processes the application fee	1 minute	Engineering Personnel
Proceed to the Office of the Municipal Treasurer for payment	(Staff of the Office of the Municipal Treasurer receives the payment and issues Official Receipt)	3 minutes	Revenue Collection Clerk/Staff
Present the OR to the Building Official	Documents and OR will be recorded	3 minutes	Building Official
Wait for the permit to be released	Issuance of the Ground Preparation & Excavation Permit	2 minutes	Building Official

Municipal Engineering Office
Engr. Emilnor B. Pasion
Municipal Engineer
Contact number: (02) 651-3155

ABOUT THE SERVICE The Municipal Social Welfare and Development Office provide emergency assistance to individuals and/or their families during crisis situations. This assistance may come in various forms depending on the needs assessment of the Municipal Social Welfare Officer such as financial, food, transportation, laboratory examination fee and subsidy for hospital bills payment.

CLIENT GROUP Indigent individuals and families.

REQUIREMENTS Varies according to needs

for Laboratory Examination Laboratory request

for Hospitalization Billing statement and/or Medical Abstract

for Burial Assistance Registered Death Certificate

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 1 hour

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MINICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. The individual in crisis situation or his/her relatives may come to the Office of the MSWDO for interview and assessment	Records client’s data and proceed with the interview and assessment	10 minutes	Admin Aide 1 / Admin Officer – lll
2. Client provides the necessary information and/or documents needed	Examines data /documents gathered and determine the appropriate assistance	5 minutes	Admin Aide 1/ Admin Officer – lll
3. Preparation of the social Case Study Report (SCSR)	Prepares the Social Case Study Report for Approval of the Local Chief Executive or authorized representative	10 minutes	Admin Aide 1/ Admin Officer – lll
4. Recommend approval of the SCSR	Evaluates and recommends approval	5 minutes	OIC- MSWDO/ SWO- lll
5. Approval of the SCSR	(Signs and approves the SCSR upon evaluation and recommendation)	5 minutes	Municipal Mayor or authorizes representative
6. Release	Accompanies the client of the Office of the Municipal Treasurer to sign acknowledgement for the release of the appropriate assistance	5 minutes	Admin Aide 1

ISSUANCE OF ENDORSEMENT AND REFERRAL LETTER TO OTHER INSTITUTIONS

ABOUT THE SERVICE The MSWDO also provides endorsements and other required documents such as Social Case Study Report. Referral, Certificate of Indigency and the like to other institutions to avail of the services in other institutions such as other hospitals, charitable institutions and other agencies to indigent individuals and families.

CLIENT GROUP Indigent individuals and families

REQUIREMENTS Depends on the required documents of the institution where services are availed

for Social Case Study Report Medical Abstract or Medical Certificate

for Certificate of Indigency Certification from Barangay

for Referral or Endorsement Request or Certification

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:0 am – 5:00 pm)

TOTAL PROCESSING TIME 50 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Client or his relative reports at the MSWDO for interview and assessment	Gathers and records data relevant to the actual needs of the client	10 minutes	Admin Aide 1
2. Provide information and documents required for the assistance needed	Evaluates data and determines the required documents that is provided by the office and prepared by the same	10 minutes	Admin Aide 1
3. Preparation of the needed documents	Prepares the needed documents such as Social Case Study Report, Referral, Certificate of Indigency and the like as required by the institution where services are being availed of	15 minutes	Admin Aide 1
4. Recommend approval of the SCSR	Evaluates and recommends approval	5 minutes	OIC- MSWDO/ SWO- lll
5. Approval of the SCSR	(Signs and approves the SCSR upon evaluation and recommendation)	5 minutes	Municipal Mayor or authorized representative
6. Release	Upon approval, releases the appropriate approved documents	5 minutes	Admin Aide 1

PROVISION FOR MEDICAL ASSISTANCE PROGRAM (MAP)

ABOUT THE SERVICES The office in collaboration with the Municipal Health Office provides free medicines to sick and indigent patients who cannot support their medications. As prescribed by the Municipal Health Officer or attending physician of the patient, the office shall issue available medicines. In cases where the prescribed medicines are currently out of stock, the office may provide financial assistance for the outright purchase of the medicines needed.

CLIENT GROUP Indigent individuals and/or families

REQUIREMENTS Prescription by the attending physician

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 – 5:00)

TOTAL PROCESSING TIME 15 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Patient or its relatives may come to the office for assessment and evaluation	Assesses the patient if it qualifies for the program	5 minutes	SWO- I/ Admin Officer – lll
2. Presentation of the prescription	Checks if the prescribed medicines are available. If it is not available, facilitates outright procurement of medicines	5 minutes	SWO- I/ Admin Officer – lll
3. Issuance and acknowledgement of medicines	Available medicines are given right away. If not, facilitates release of financial assistance from the Office of the Municipal Treasurer for outright purchase of medicines	5 minutes	SWO- I/ Admin Officer – lll

PRE-MARRIAGE COUNSELING (PMC)

ABOUT THE SERVICE In collaboration with the Municipal Health Office and Municipal Agriculture Office, the Municipal Social Welfare and Development Office are mandated to ensure the strong bond of family ties. They take part in providing pre-married couples with knowledge and skills prepare them with family responsibilities and strengthen family relationship.

CLIENT GROUP Pre-married couple who wishes to avail civil wedding (for church wedding, they must undergo counseling at the church)

REQUIREMENTS None

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Thursdays (1:00 – 5:00)

TOTAL PROCESSING TIME 1 and a half hours

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Pre-married couples, upon application of the Marriage License, are advised to undergo pre-marriage counseling. For those who will have civil wedding, they will proceed to the office of the MSWDO for the enlistment and schedule.	Couples are enlisted and provided with registration forms and advised them to of the counseling schedule	5 minutes	Admin Aide 1
2. The couple will report at the Municipal Agriculture Office where series of counseling are being conducted at the given schedule.	Counseling proper	1 hour	Admin Aide 1
3. After the counseling procedure, pre-married couples were given certification.	Signing and issuance of the Pre-marriage Certification	5 minutes	Admin Aide 1
4. Acknowledgment of the Certification	Releases the Certification	1 minute	Admin Aide 1

ASSISTANCE TO PERSONS WITH DISABILITIES (PWD)

ABOUT THE SERVICE One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those who have special needs. Among them are Persons with Disabilities.

CLIENT GROUP Persons with Disabilities (PWD)

REQUIREMENTS As per-assessment of the actual client in need

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 40 MINUTES

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Client or their relatives report at the Office of the MSWDO for the interview and assessment	Gathers and records data relevant to the actual needs of the client	10 minutes	Admin Aide 1
2. Client provides the necessary information and/or documents needed	Examines data/documents gathered and determines the appropriate assistance	5 minutes	Admin Aide 1
3. Preparation of the Social Case Study Report	Prepares the SCSR and prepares the necessary recommendation	15 minutes	Admin Aide 1
4.Approval of the SCSR	(Signs and approves the SCSR upon evaluation and recommendation.	5 minutes	Municipal Mayor or authorized representative
5. Upon approval, release of the appropriate assistance	Accompany the client to the Office of the Municipal Treasurer to sign the acknowledgment for the release of the appropriate assistance	5 minutes	Admin Aide 1

CASE MANAGEMENT FOR CHILDREN IN CONFLICT WITH THE LAW (CICL)

ABOUT THE SERVICE One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those Children At Risk. Among them is Children In Conflict with the Law.

CLIENT GROUP Children In Conflict with the Law (CICL)

REQUIREMENTS Endorsement from the Police station or Barangay with

Corresponding blotter or records

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 40 MINUTES

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE		TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. CICL upon referral is interviewed and assessed	Information and data gathering from the CICL and relatives.		30 minutes	OIC- MSWDO/ SWO- lll,
2. Accompany CICL in Inquest proceedings at the prosecutor’s office whenever necessary		In Cases where the CICL has no available relatives around, the CICL shall be accompanied in the inquest proceedings.	2 hour	OIC- MSWDO/ SWO- lll,
3. Assessment on Discernment Report		Based on the documents, information gathered and circumstances provided for the case, the Social Worker shall prepare assessment report including SCSR, determining whether the CICL acted with or without discernment and Diversion program to be submitted to the court.	1 hour	OIC- MSWDO/ SWO- lll,
4.Preparation of Diversion Contract		Based on the approved Diversion Program, a Diversion Contract shall be prepared for Implementation. Diversion Contract duly signed by the CICL, parents and Social Worker	15 minutes	OIC- MSWDO/ SWO- lll,
5. Court Hearing on the motion of ROR for the processing of CICL’s Release on Recognizance		Based on the circumstance and assessment, CICL may be entrusted to the family or guardian as per RTC- Binangonan Court Order.		OIC- MSWDO/ SWO- lll,
6. Monitoring on the Implementation of the Diversion Contract		Observe implementation of the diversion program / activities as per contract as per scheduled.	1 hour	OIC- MSWDO/ SWO- lll,

CASE MANAGEMENT FOR SEXUALLY ABUSED AND PROSTITUTED CHILDREN

ABOUT THE SERVICE One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those Children At Risk. Among them are Sexually Abuse and Prostituted Children.

CLIENT GROUP Sexually Abuse and Prostituted Children

REQUIREMENTS Endorsement from the Police station or Barangay with

Corresponding blotter or records/ Birth certificate of the minor

Victims/ Affidavit of Complaint/ Medico legal and other

Supporting documents as required by law.

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 40 MINUTES

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Children who are victims or suspected victims of abuse must report at the office for interview and assessment.	Information and data gathering from the victims and relatives.	1 Hour	OIC- MSWDO/ SWO- lll,
2. Psycho- social intervention	Immediately, the client and family shall be given crisis intervention such as medical / medico legal and counseling.	1 hour	OIC- MSWDO/ SWO- lll,
3.Legal case management / Court hearings in court.	Accompany victims in inquest and court hearings whenever necessary.	2 hour	OIC- MSWDO/ SWO- lll,
4. Case conference with Prosecutors , Social Workers as part of monitoring of case / After – Care Program	The Social Worker will collaborate with the admitting institution regarding the progress of the child and prepare a program for the family reintegration and mainstream in the community.	Half day	OIC- MSWDO/ SWO- lll,

CASE MANAGEMENT FOR STREET CHILDREN

ABOUT THE SERVICE One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those Children At Risk. Among them are Street Children.

CLIENT GROUP Street Children

REQUIREMENTS Endorsement from the Police station or Barangay with

Corresponding blotter or records/ Birth certificate of the minor

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 40 MINUTES

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Street Children rescued during street outreach program in collaboration with other agencies are interviewed and assessed.	Information and data gathering from the child and relatives.	1 hour	OIC- MSWDO/ SWO- lll,
2. Psycho- social Intervention	Children were given medical attention and counseling	20 minutes	OIC- MSWDO/ SWO- lll,
3. Referrals/ endorsement	They are referred to Barangay to facilitate dialogue with their families; for non- resident of Angono they are turned over to their respective municipality and for those who are abandoned and or had conflicts shall be processed for admission in the institution for further case management.	Half- day	OIC- MSWDO/ SWO- lll,
Monitoring/ After – Care	Residents street children who were reunited with their families are monitored and given appropriate intervention.	Once a month	OIC- MSWDO/ SWO- lll,

COMMUNITY ADVOCACY ON THE PREVENTION

OF ABUSE TO WOMEN AND CHILDREN

ABOUT THE SERVICE The Local Government Unit thru Barangay Council for the Protection of Women and Children initiates preventive measure to protect their rights.

CLIENT GROUP General Public

REQUIREMENTS -> Project Proposal

-> Campaign materials

FEES/PAYMENT REQUIRED None

SERVICE SHCEDULE As the need rises

TOTAL PROCESSING TIME Half day per activity

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Coordination with the DILG and the Barangay for information dissemination and implementation of the program on the advocacy	Conducts information campaign	30 minutes	OIC- MSWDO/ SWO- lll,
2. Conducts regular meetings and conferences with the Barangay council for the Protection of Children	Attends and actively participates in the regular meeting and conferences	Half day	OIC- MSWDO/ SWO- lll,
3. Provisions for lecture/training and other advocacy materials in every Barangay	Conducts lecture and trainings and disseminate materials to increase awareness	Half day	OIC- MSWDO/ SWO- lll,

ISSUANCE OF CERTIFICATE OF INDIGENCY

ABOUT THE SERVICE Certificate of Indigency to be secured by client from their respective barangay, it is one of the basis of MSWDO Municipal Social Welfare and Development officer in the assessment and issuance of Certificate of Indigency in availing programs and services that are available in other institutions as such to avail free legal assistance to Public Attorney’s Office and avail discount for hospitalizationbill.

CLIENT GROUP Indigent individuals and families in the community

REQUIREMENTS Barangay Certificate of Indigency

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 10 MINUTES

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Client or their relatives submit the Barangay Certificate of Indigency to MSWDO from their respective barangay.	Assess the financial capability of client and his/ her family and determines the appropriate assistance.	10 minutes	Admin Aide 1
2. Preparation of the Certificate of Indigency	Prepares the SCSR and prepares the necessary recommendation	15 minutes	Admin Aide 1
3 .Approval of the Certificate of Indigency	Signs and approves the Certificate of Indigency.	2 minutes	OIC- MSWDO
5. Upon approval, release of the Certificate of Indigency.	Give instruction to client on what to do next to his/ her relative to transaction to other offices.	5 minutes	Admin Aide 1

ISSUANCE OF PARENTAL CAPABILITY ASSESSMENT REPORT (PCAR)

ABOUT THE SERVICE Certificate of Indigency to be secured by client from their respective barangay, it is one of the basis of MSWDO Municipal Social Welfare and Development officer in the assessment and issuance of Certificate of Indigency in availing programs and services that are available in other institutions as such to avail free legal assistance to Public Attorney’s Office and avail discount for hospitalization bill.

CLIENT GROUP Parent’s / family of abandoned/ neglected/ surrendered children

under adoption program, parents with children admitted at different institution

REQUIREMENTS Record of PNP/ barangay blotter,

Feedback Report of Home visitation,

Collateral information from neighbors.

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 1 Hour

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Upon receiving request of Parental Capability Assessment Report from partner agencies; Conduct home visitation to client’s family.	Prepares Feedback Report on Home Visitation conducted.	2 Hours	J.O
2. Conduct interview and collateral information from neighbor	Prepares the Parental Capability Assessment Report.	1 Hour	OIC- MSWDO
3 .Submit the PCAR to concerned agencies requested for report thru email/ LBC / mailing.	Sign and approves the Certificate of Indigency.	2 minutes	OIC- MSWDO

CASEMANAGEMENT FOR LOCAL ADOPTION

ABOUT THE SERVICE One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those Children At Risk. As per R.A. 9523 Certification of a Child Legally Available for Adoption.

CLIENT GROUP Abandoned, neglected, surrendered children

REQUIREMENTS Endorsement from the Police station or Barangay with

Corresponding blotter or records/ Birth certificate of the minor

Victims/ Affidavit of Complaint/ Medico legal, Deed of Voluntary Commitment and other Supporting documents as required by law.

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 8 hours

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Upon receiving referral / endorsement from DSWD lV-A, and other partner agencies; Conduct home visitation to client’s family.	Assess the submitted documents as such PNP and Barangay Blotter,	2 Hours	OIC- MSWDO
2. Conduct Counseling session to parent who surrendered the child, conduct pre- adoption orientation to prospective adoptive parents, conduct interview and collateral information from neighbors	Prepares Comprehensive Social Case Study Report for child and Home Study Report for Adoptive family based on the given data come up with professional assessment and recommendation.	3 Hours	OIC- MSWDO
3 .Submit the Social case Study Report to DSWD lV-A that includes the attachment of documents as such;	Facilitation of Tri- Media Announcement (Newspaper, Radio/ TV).	2 Hours	OIC- MSWDO
4. Testify in Court on the Judicial Affidavit	Testify in Court / Cross Exam by PAO and Procecutor	1 Hour	OIC- MSWDO

ISSUANCE OF SOLO PARENT IDENTIFICATION CARD

ABOUT THE SERVICE Certificate of Solo Parent to be secured by client from their respective barangay, it is one of the basis of MSWDO Municipal Social Welfare and Development officer in the assessment and issuance of Solo parent I.D. in availing programs and services that are available in other institutions as such to avail 7 days Parental leave, being priority recipient for Social services and educational scholarship.

CLIENT GROUP Solo Parent that includes (Separated, widowed, annulled and

single mother)

REQUIREMENTS Barangay Certificate of Solo Parent, Photo Copy of Child’s

Birth Certificate, 1 x 1 & 2X2 I.D. Picture, Fill out application Form

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 45 Hours

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Client (Solo Parent) Fill out the Application form for Solo Parent. Provide list of requirements.	Assist in filing the application for Solo parent	10 minutes	J.O.
2. Submit the Barangay Certificate of Solo Parent and other requirements to MSWDO.	Assess the validity of being a solo parent.	15 minutes	J.O.
3. Conduct Home visitation and collateral information	Validate and assess the criteria for Solo Parent	13 minutes	J.O.
4. Preparation of the Solo Parent I.D.	Prepares typing of Solo Parent I.D.	2 minutes	J.O.
3 .Approval of the Certificate of Indigency	Signs and approves the Certificate of Indigency.	2 minutes	OIC- MSWDO
5. Upon approval, release of the Certificate of Solo Parent I.D.	Provice instruction to client on what to do next to his/ her relative to her / his transaction to other offices.	3 minutes	J.O.

ISSUANCE OF CERTIFICATE OF GUARDIANSHIP

ABOUT THE SERVICE Certificate of Guardianship being secured to office of the MSWD by the supportive relatives of the minor clients who were assessed as such; Orphaned child, victim of child abuse, abandoned/ neglected child, foundling child and special children in need of special protection.

CLIENT GROUP Supportive family and relatives of children at risk as such;

Orphaned child, victim of child abuse,

Abandoned/ neglected child, rescued child from abusive family

Foundling child, rape Victim, victim of child trafficking

Children In conflict with the Law and special children

REQUIREMENTS Barangay Clearance, PNP Clearance w/o derogatory record

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 1 Hour

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Submit the Barangay Clearance, PNP Clearance	Conducts initial interview and assessment	10 minutes	J.O.
2. Gather collateral Information	Conducts home visitation to assess the parental capability of the applicant guardian	30 minutes	J.O.
3. Preparation of the Certification of Guardianship .	Prepares typing of Solo Parent I.D.	20 minutes	OIC – MSWDO.
4 . Approval of the Certificate of Guardianship	Signs and approves the Certificate of Guardianship	2 minutes	OIC- MSWDO
5. Upon approval, release of the Certificate of Guardianship	Provide instruction to client on what to do next to his/ her relative to her / his transaction to other offices.	3 minutes	OIC- MSWDO

ASSISTANCE TO VICTIM OF VAWC

ABOUT THE SERVICE One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those who have special needs. Among them are women and children victim of Violence Against Women and Their Children Act (R.A. 9262).

CLIENT GROUP Battered women, child victim of violence

REQUIREMENTS PNP/ Barangay Blotter, medico Legal, Psychological Evaluation

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 1 Hour

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Client women and children victim of VAWC provide immediate medical assistance	Accompany client at hospital for medico legal Secure result of medico legal Gathers and records data relevant to the actual needs of the client	10 minutes	J.O
2. Client undergo counseling/ debriefing	Conduct Stress debriefing / counseling and assess appropriate assistance	20 minutes	OIC- MSWDO
3. Filing of Case at PNP and Prosecutor’s Office	Prepares the SCSR and accompany victim in filing of case at PNP/ WCPD	25 minutes	OIC- MSWDO
4.Approval of the SCSR	(Signs and approves the SCSR upon evaluation and recommendation.	5 minutes	Municipal Mayor or authorized representative

ASSISTANCE TO ELDERLY RECIPIENT OF SOCIAL PENSION

ABOUT THE SERVICE One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those who have special needs. Among them are poorest of the Poor Elderly recipient of Social Pension

CLIENT GROUP Poorest / Indigent Elderly 77 years old and above.

REQUIREMENTS Photo copy of OSCA I.D.

Authorization letter

Photo copy of to Psychological Evaluation

FEES/PAYMENT REQUIRED None

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 1 Hour

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE	TRANSANCTION TIME	PERSON/S RESPONSIBLE
1. Client to submit recommendation from OSCA President	Assist in filing of Social Pension Application	10 minutes	J.O
2. Upon submission of Solo Parent Application form	Conduct Interview and assessment on the criteria	25 minutes	OSCA President
3. Recommend the applicant elderly	Prepares the transmittal to DSWDlV-A for inclusion of budget	30 minutes	OIC- MSWDO
4. Door to door pay out to the qualified elderly	Assist client in signing the acknowledgement receipt.	5 minutes per head/ client	OSCA President/ OIC- MSWDO/ DSWD lV- A

Municipal Social Welfare and Development Office
Mrs. LUISITA S. VESTRA, RSW
Officer-In-Charge
Contact number: (632) 706 6145

ABOUT THE SERVICE The Municipal Library under the Office of the Sangguniang Bayan, provides research and reading materials such as books, manuals, magazines, newspapers, maps, brochures, journals, etc. that give data for researches, studies, dissertations and other research-related activities.

CLIENT GROUP General Public, specifically teachers, students and researchers

REQUIREMENTS Official Identification Card

FEES/ None

PAYMENT REQUIRED

SERVICE SCHEDULE Monday – Friday

8:30- 11:30am and 1:30-4:30pm

(A 30 minute period is needed to prepare, rearrange and return the books in their proper locations and indexes)

Total Processing Time 6 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL LIBRARY	TRANSACTION TIME	PERSON RESPONSIBLE
1. The client shall proceed to the Municipal Library and state the needed materials to the Librarian.	1. Locates the needed reference materials	3 minutes	Elaine L. Santiago
2. Log in the log book of borrowers and present ID	2. Removes the Book Card from the book to be borrowed, accepts the ID from the borrower and attach the two aforesaid items. Records the borrow books, materials, etc.	3 minutes	Elaine L. Santiago

REFERENCE SERVICE- LENDING OF READING MATERIALS

AND REFERENCE ITEMS

ABOUT THE SERVICE The Municipal Library under the Office of the Sangguniang Bayan, provides research and reading materials such as books, manuals, magazines, newspapers, maps, brochures, journals, etc. that give data for researches, studies, dissertations and other research-related activities. In addition, the materials being borrowed may be sent outside the library for reproduction purposes only.

CLIENT GROUP General Public, specifically teachers, students and researchers

REQUIREMENTS Official Identification Card

Photocopy form (Library)

FEES/ None

PAYMENT REQUIRED

SERVICE SCHEDULE Monday – Friday

Municipal Library
Ms. ELAINE L. SANTIAGO
Librarian I / In-charge of Office
Contact number: (632) 651-3152

ABOUT THE SERVICE The Bureau of Fire Protection Issues Certification of Fire Incident for fire insurance purposes

CLIENT GROUP General Public

REQUIREMENTS Affidavit of Loss

• Photocopy of Insurance Policy/Policies (5 copies)
• Photographs of burned properties
• Inventory of stocks/properties (itemized with correspondingamount)
• Fire safety inspection certificate
• Business permit
• Financial statements
• Income Tax Return
• Floor plan or sketch of burned area
• Other related documents (to be determined by the officer handling the case)

FEES/PAYMENT REQUIRED P100.00

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 20 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE BUREAU OF FIRE PROTECTION	TRANSACTION TIME	PERSON/S RESPONSIBLE
Proceed to the BFP, request for a Certification of Fire Incident and be advised when to submit the complete requirements	Accommodates client’s request for certification and issues advise	5 minutes	Arson Investigator
Submit the complete requirements as soon as the handling officer had determined the origin and cause of the fire for evaluation	Secures, checks and evaluates the submitted documents	10 minutes	Arson Investigator
Receive the requested document	Releases the Certification of Fire Incident	5 minutes	Arson Investigator

ISSUANCE OF FIRE SAFETY INSPECTION CERTIFICATE (FSIC)

FOR BUSINESS PERMIT

ABOUT THE SERVICE The Fire Safety Inspection Certificate (FSIC} issued by the Bureau of Fire Protection serves as an assurance that a certain facility, structure or building/occupancy has been duly inspected and deemed complying to the Fire Code of the Philippines or RA 9514.

CLIENT GROUP General Public

REQUIREMENTS Photocopy of Electrical Inspection Certification

Photocopy of Fire Insurance Policy (if any)

Official Receipt of Fire Code Fee (present year)

For Renewal

Fire Safety Inspection Certification (previous year)

FEES/PAYMENT REQUIRED 10% of all fees charged by the LGU or by other agencies concerned in the granting of pertinent permits or licenses

SERVICE SCHEDULE Monday to Friday (8:00 am– 5:00 pm)

TOTAL PROCESSING TIME 2 days and 50 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE BUREAU OF FIRE PROTECTION	TRANSACTION TIME	PERSON/S RESPONSIBLE
Go to the BFP and submit needed requirements in securing FSIC	Secures, checks and evaluates submitted requirements and informs the client of the schedule of inspection	20 minutes	Fire Safety Inspector
Client accompanies the team conducting the inspection	Undertakes inspection and prepares FSIC specifying if there is compliance or non-compliance with the IRR of RA 9514. * If there are no negative or adverse findings, the client is informed that the FSIC can be issued the following day. In case of non-compliance the client is given a grace period to comply with the given recommendation or requirement	One (1) day	Fire Safety Inspector
Secures Fire Safety Inspection Certificate	Issues FSIC	15 minutes	Municipal Fire Marshall
After the grace period given, a re-inspection will be conducted in cases of negative findings and/or non- compliance with the IRR of RA 9514. Client accompanies the team conducting the re-inspection and answer queries	Conducts re-inspection and prepares Fire Safety Inspection Report	One (1) day	Fire Safety Inspector
Go to the BFP and secure FSIC	Issues FSIC	15 minutes	Municipal Fire Marshall

NOTE

• Owners of business establishments with defects and/or deficiencies are given a grace period to comply with the IRR of RA 9514
• A letter/reminder will be sent to the client informing him/her of non-compliance
• Non-compliance, non-issuance of FSIC

APPROVAL OF BUILDING PLANS IN COMPLIANCE WITH

RA 9514 IN SECURING BUILDING PERMIT

ABOUT THE SERVICE The Bureau of Fire Protection issues Evaluation and Correction Sheet as pre-requisite in obtaining a Building Permit

CLIENT GROUP General Public

REQUIREMENTS One (1) set of building plans

Bill of materials specifying total cost of construction

FEES/PAYMENT REQUIRED One-tenth of 1% of the verified estimated value of the building or structure to be erected

SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)

TOTAL PROCESSING TIME 5 working days and 15 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE BUREAU OF FIRE PROTECTION	TRANSACTION TIME	PERSON/S RESPONSIBLE
Go to the Office of the Municipal Engineer and inquire on how to avail of the services regarding request for approval of building plans in compliance with RA 9514	Briefs the client about the service and the corresponding requirements	5 minutes	Municipal Engineer/ Engineering Staff/ Building Official
Pre-construction Phase a. Go to the Bureau of Fire Protection and present building plans for the assessment of Fire Code Fee for Building Permit	Assesses Fire Code Fee for Building Permit and issues order of payment	Observance of 5 working days	Fire Safety Inspector
b. Pay the corresponding Fire Code Fee. c. Received Fire Safety Evaluation and Correction Sheet on building plans d. Go back to the Office of the Municipal Engineer and secure Building Permit	Bureau of Fire Protection Issues Fire Safety Evaluation and Correction Sheet on building plans (The Office of the Municipal Engineer issues Building Permit)	5 minutes	Collecting Officer Fire Safety Inspector Building Official

ISSUANCE OF FIRE SAFETY INSPECTION CERTIFICATE

FOR OCCUPANCY PERMIT

ABOUT THE SERVICE The Bureau of Fire Protection issues Fire Safety Inspection Certificate for Occupancy Permit

CLIENT GROUP General Public

REQUIREMENTS Certification of Completion from the Office of the Municipal Engineer

FEES/PAYMENT REQUIRED The fee equivalent to ten percent (10%) of all fees charged by the Building Official

SERVICE SCHEDULE Monday to Friday (8:00 am– 5:00 pm)

TOTAL PROCESSING TIME 2 days and 10 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE BUREAU OF FIRE PROTECTION	TRANSACTION TIME	PERSON/S RESPONSIBLE
Go to the Office of the Municipal Engineer and secure form for Certificate of Completion (COC)	(Staff of the Office of the Municipal Engineer provides the client with the Certificate of Completion form	5 minutes	Building Official
Submit the accomplished COC form to the Office of the Municipal Engineer and accompanies Building Official in the inspection	(Office of the Municipal Engineer conducts inspection of the building/establishment)	1 day	Building Inspector
Go to the Bureau of Fire Protection and request for Fire Safety Inspection Certificate a. Accompany the Fire Safety Inspector in the inspection b. If all the requirements are met, secure a Fire Safety Inspection Certificate	Conducts inspection (Client is advised to pay Fire Safety Inspection Fee at the Bureau of Fire Protection) After paying, FSIC is released	1 day 5 minutes	Fire Safety Inspection Team Revenue Collection Clerk/Staff Municipal Fire Marshall
Go to the Office of the Municipal Engineer and secure Occupancy Permit	(Office of the Municipal Engineer issues Occupancy Permit)		Office of the Municipal Engineer Staff

Bureau of Fire Protection
SFO4 Roberto Z. Tirona
Municipal Fire Marshall
Contact number: (632) 651-0064

ABOUT THE SERVICE: The Certified Copy of Tax Declaration is being issued by this office for the following reasons:

1. for Mortgage/Loan/Bank or Financial Institution requirement

2. for BIR/Pag-IBIG Fund Requirement and/or other government agency requirement

3. for foreign government embassy requirement

4. for legal purposes

5. for personal file copy

CLIENT GROUP: General Public

REQUIREMENTS: 1. Copy of Title; or copy of Tax Declaration;

2. Updated Real Property Tax Payment 3. Official Receipt (payment for the Certified Copy)

FEES/PAYMENT REQUIRED: PhP100.00

PhP15.00 – Documentary Stamp

SERVICE SCHEDULE Monday to Friday

8:00am – 5:00pm

TOTAL PROCESSING TIME 33 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL ASSESSOR’S OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Written request shall be presented to the office	Accommodate/received the request of the client.Review of documents. Accomplish Forms. Verify ownership. Verification of Property. Attached processing slip.	3 minutes	Receiving Clerk
	Verifies/Searches for properidentification of the Property	5 minutes	Verifier Clerk
2. Proceed to the Municipal Treasurer’sOffice(MTO) Forpayment	*****	*****	MTO staff
3. Present OR to the Municipal Assessor’s Office (MAO)	Lists the OR number and otherdata.	3 minutes	Clerk
	Prints/Types/Stamp marks the Certified Copy of TaxDeclaration.	10 minutes	IT section / Clerk
	Verifies&Validates the Document	10minutes	Sr. Assessment Clerk
	Signs the document	1minute	Municipal Assessor
4. Releasing of thedocument	Releases	1 minute	Releasing Clerk

ISSUANCE OF CERTIFICATION OF NO-IMPROVEMENT
ABOUT THE SERVICE	This Certification is being issued this office as BIR requirements.
CLIENT GROUP	General Public
REQUIREMENTS	1. Certified True Copy of Tax Declaration 2. Updated Real Property Tax Payment 3. Sworn Declaration of No-Improvement
FEES/PAYMENT REQUIRED	PhP100.00 PhP15.00
SERVICE SCHEDULE	Monday to Friday 8:00am – 5:00pm
TOTAL PROCESSING TIME	55 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL ASSESSOR’S OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Written requestshall be presented to theoffice	Accommodate/received the request of the client. Review of documents. Accomplish Forms Verify ownership. Attached processing slip.	3minute	Receiving Clerk
2. Submission of required documents	Verifies/searches for proper identification of the property	5 minutes	Verifier/Clerk
3. Proceed to the Municipal Treasurer’s Officefor payment	*****	*****	MTO staff
4. Present OR to the Municipal Assessor’s Office	Lists the OR number, andother data	3minute	Verifier/Clerk
	Ocular Inspection, Field Validation &Appraiser Inspection Report.	30 minutes	MA Assign Data Gatherer
	Prints/Types/Stamp Marks the document	7 minutes	Verifier/Clerk/Typist
	Validates the document	5 minutes	Sr. Assessment Clerk
	Signs the document	1minute	Municipal Assessor
5. Releasing of the document	Releases	1 minute	Releasing Clerk

ISSUANCE OF CERTIFICATION OF PROPERTY HOLDINGS, NO-PROPERTY HOLDINGS, AND NO-REVISION
ABOUT THE SERVICE	This Certification is being issued by this office for the following reasons: 1. for Mortgage/Loan/Bank or Financial Institution requirements 2. for BIR/Pag-IBIG Fund and/or other government agency requirement 3. for foreign government embassy requirement 4. DSWD, Hospitals, Clinics and other medical institutions. 5. for legal purposes 6. for personal file copy
CLIENT GROUP	General Public
REQUIREMENTS	1. Copy of Titles or Official Receipt payment of Realty Tax of the previous Year or Tax Declaration of Property. 2. Official Receipt (certification fee).
FEES/PAYMENT REQUIRED	Ph100.00
SERVICE SCHEDULE	Monday to Friday 8:00am – 5:00pm
TOTAL PROCESSING TIME	33 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL ASSESSOR’S OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Written request shall be presented to the office	Accommodate/received the request of the client. Review of documents. Accomplish Forms. Verify ownership. Verification of Property. Attached processing slip.	3 minutes	Receiving Clerk
	Verifies/Searches for properidentification of the Property	5 minutes	Verifier Clerk
2. Proceed to the Municipal Treasurer’s Office (MTO) For payment	*****	*****	MTO staff
3. Present OR to the Municipal Assessor’s Office (MAO)	Lists the OR number and other data.	3 minutes	Clerk
	Prints/Types/Stamp marks the Certified Copy of Tax Declaration.	10 minutes	Verifier/Typist
	Verifies& Validates the Document	10 minutes	Sr. Assessment Clerk
	Signs the document	1 minute	Municipal Assessor
4. Releasing of thedocument	Releases	1 minute	Releasing Clerk

ISSUANCE OF TAX DECLARATION FOR: SIMPLE TRANSFER OF OWNERSHIP;REAL PROPERTY DECLARED FOR THE FIRST TIME; RE-ASSESSMENT OF REAL PROPERTY; RECLASSIFICATION OF REAL PROPERTY; DISCOVERY OF REAL PROPERTY
ABOUT THE SERVICE	This Tax Declaration is being issued by this office for the following reasons: 1. for Mortgage/Loan/Bank or Financial Institution requirement 2. for B.I.R./Pag-IBIG Fund and/or other government agency requirement 3. for foreign government embassy requirement 4. for legal purposes 5. for personal file copy 6. Re-assessment of Land and/or Improvement, if there is Additional FloorArea Introduced, Renovation, Additional Improvement, Reclassification, andUnrevised, therefore Subject for Adjustment.
CLIENT GROUP	General Public
REQUIREMENTS FOR SIMPLE TRANSFER (Land & Improvement)	Certified True Copy of Transfer Certificate of Title Deed of Conveyance BIR Tax Clearance Certificate Certificate Authorizing Registration Updated Real Property Tax Payment Transfer Fee Receipt Sworn Statement of True and Fair Market Value of Real Property 3”x5” colored picture of Improvement(if there is improvement) Late filing fee receipts and Annotation of Mortgage fee(if applicable)
FEES/PAYMENT REQUIRED:	PhP100.00 – for late filing fee, if applicable PhP100.00 – for Annotation fee, if applicable Php 100.00- for Registration Fee
SERVICE SCHEDULE	Monday to Friday 8:00am – 5:00pm
TOTAL PROCESSING TIME	Two (2) hours and 37 minutes

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ASSESSOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Submit the requirements	Accommodate/Receive/Check/Examine the completeness of the requirements. Accomplish Forms. Verify ownership. Attached processing slip. The presenter shall be advised to return on specific date.	15 minutes	Receiving Clerk
2. Processed the documents	System Validation Field Validation. Inspection of Property. Prepare Appraiser inspection report. Verification of PIN Preparation of FAAS Validation of FAAS	108 minutes	Record Section / Appraisal Section / Tax Mapping Section
Approval	Signs the documents / Assigns TD Number	3 minutes	Municipal Assessor
Encoding / e-Approval / Updating	Encoding of data & electronically approved the encoded data. Printing of Tax Declaration & Notice of Assessment. Updating of Records. Stamp markings, Segregation & bookbinding of the documents	39 minutes	IT Section / Record Section
Releasing of the documents	Releases	1 minute	Releasing Clerk

REQUIREMENTS FOR Land Declared for the First Time	Approved Survey Plan Certification from CENRO Affidavit of Ownership Sworn Statement Declaring the True Market Value of the Property Certification from Barangay Captain Assessor Inspection Report
FEES/PAYMENT REQUIRED:	PhP100.00 – for late filing fee, if applicable
SERVICE SCHEDULE	Monday to Friday 8:00am – 5:00pm
TOTAL PROCESSING TIME	Two (2) hours and 50 minutes

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ASSESSOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Submit the requirements	Accommodates/Receives/Checks/Examine the completeness of the requirements. Attached processing slip.	3 minutes	Receiving Clerk
2. Proceed to Municipal Treasurer’s Office (MTO)	*****	*****	MTO staff
3. Submit OR to the Municipal Assessor’s Office	Logged in OR number and other data. Check and Verifies the documents	3 minutes	Verifier / Sr. Assessment Clerk
	Field Validation, Ocular Inspection, Prepare Appraiser Inspection Report, Verifies & Assigns PIN Prepare FAAS & TD	99 minutes	Appraisal Section / Tax Mapping Section / Clerk
	Validation of FAAS & TD	3 minutes	Sr. Assessment Clerk
	Signs the documents	1 minute	Municipal Assessor
4. Transmits the documents to PAS for approval	*****	*****	*****
5. Documents transmitted back to our office.	Records data/Assigns TD Number Updates Tax Map, TMCR &all other Assessment Records Segregate and bookbinding of documents	45 minutes	Records Section & Tax Mapping Section
	Encodes the documents & electronically approved	30 minutes	IT Section
6. Releasing	Release owner’s copy	1 minute	Releasing Clerk

REQUIREMENTS FOR Re-assessment/Reclassification of Land& Improvement		Letter of Request Sworn Statement of the True Current and Fair Market Value of Real Properties Assessor Inspection Report
SERVICE SCHEDULE		Monday to Friday 8:00am – 12:00nn and 1:00pm – 5:00pm
TOTAL PROCESSING TIME	Two (2) hours and 52 minutes

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ASSESSOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Submit the requirements	Accommodates/Receives/Checks/Examine the completeness of the requirements. Attached Processing slip. Logged in data.	3 minutes	Verifier/Clerk/Typist
	Field Validation, Ocular Inspection, Prepare Appraiser Inspection Report, Verifies PIN Prepare FAAS & TD	99 minutes	Appraisal Section / Tax Mapping Section / Clerk
	Validation of FAAS & TD	3 minutes	Sr. Assessment Clerk
	Signs the documents	1 minute	Municipal Assessor
3. Transmit the Documents to PAS for approval	*****	*****	*****
4. Documents transmitted back to our office	Records data/Assigns TD Number. Updates the Tax Map, TMCR &all other Assessment Records	45 minutes	Record Section & Tax Mapping Section
	Book bind and bookkeeping of documents	5 minutes	Administrative Aide/ MAO staff
5. Encoding & e-Approval	Encodes the data & electronically approved	30 minutes	IT Section
5. Releasing	Releases owner’s copy	1 minutes	Clerk

REQUIREMENTS FOR Discovery of Improvement&Improvement Declared for the First Time		Approved Building Plan and Building Permit Certificate of Completion Certificate of Occupancy Sworn Statement of the True Current and Fair Market Value of Real Properties Tax Declaration of Land occupied. Colored picture(3”x 5”) of the improvement
FEES/PAYMENT REQUIRED		PhP100.00 – for late filing fee
SERVICE SCHEDULE		Monday to Friday 8:00am – 5:00pm
TOTAL PROCESSING TIME	Three (3) hours and 35 minutes

STEPS INVOLVED	ACTIONS OF THE OFFICE OF THE MUNICIPAL ASSESSOR	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Submit the requirements	Accommodates/Receives/Checks/Examine the completeness of the requirements.	3 minutes	Appraisal Section
2. Field work	Ocular inspection/identify ownership, measurement & building sketch of the building and to have a photograph of the building, Verifies PIN	65 minutes	Appraisal Section
3. Valuation of Improvement	Appraisal and Assessment of Improvement	30 minutes	Appraiser & Municipal Assessor
	Prepares FAAS& TD	25 minutes	Appraisal Section
	Validation of FAAS & TD	25 minutes	Sr. Assessment Clerk
	Signs the documents	1 minute	Municipal Assessor
5. Transmits the documents to PAS	*****	*****	*****
6. Documents transmitted back to our office	Records data/Assigns TD Number Updates all assessment Records. Updates the Tax Map and TMCR	25 minutes	Record Section & Tax Mapping Section
	Encodes & electronically approved the documents	30 minutes	IT Section
	Stamp Marks and Segregate the documents. Book binds and bookkeeping of documents	10 minutes	Record Section
7. Releasing	Releases owner’s copy	1 minute	Clerk

REPRODUCTION OF TAX MAP AND/OR ISSUANCE OF PROPERTY INDEX NUMBER (PIN)
ABOUT THE SERVICE	Theoffice issues Property Index Number / Reproduce Tax Map for the purpose of updating and maintaining the inventory of Real Property.
CLIENT GROUP	General Public
REQUIREMENTS	Copy of Titles or Updated Real Property Tax Payment
FEES/PAYMENT REQUIRED	PhP100.00 PhP15.00 Documentary Stamp
SERVICE SCHEDULE	Monday to Friday 8:00am – 5:00pm
TOTAL PROCESSING TIME	32 minutes

PROCESS OF AVAILING THE SERVICE

STEPS INVOLVED	ACTIONS OF THE MUNICIPAL ASSESSOR’S OFFICE	TRANSACTION TIME	PERSON/S RESPONSIBLE
1. Written request shall be presented	Verifies/searches for proper identification number of the property involved	15 minutes	Verifier/Clerk/Typist
3. Proceed to the Office of the Municipal Treasurer Office for payment	*****	*****	MTO staff
4. Submit OR to theMunicipal Assessor’s Office	Reproduce Tax Map	5 minutes	Tax Mapping Section
	Validation of Tax Map	5 minutes	Sr. Assessment Clerk
	Signs the document	5 minutes	Municipal Assessor
5. Releasing of the document	Releases the document	2 minutes	Releasing Clerk

HERBERT H. VOCALAN
OIC Municipal Assessor
Contact Number: 451-0189