ABOUT THE SERVICE
One of the mandates of the Municipal Social Welfare and Development Office is to provide assistance to marginalized members especially to those who have special needs. Among them are Persons with Disabilities.
CLIENT GROUP Persons with Disabilities (PWD)
REQUIREMENTS As per-assessment of the actual client in need
FEES/PAYMENT REQUIRED None
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)
TOTAL PROCESSING TIME 40 MINUTES
PROCESS OF AVAILING THE SERVICE
| STEPS INVOLVED | ACTIONS OF THE MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE | TRANSANCTION TIME | PERSON/S RESPONSIBLE | ||||
| 1. Client or their relatives report at the Office of the MSWDO for the interview and assessment
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Gathers and records data relevant to the actual needs of the client | 10 minutes | Admin Aide 1 | ||||
| 2. Client provides the necessary information and/or documents needed
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Examines data/documents gathered and determines the appropriate assistance | 5 minutes |
Admin Aide 1 |
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| 3. Preparation of the Social Case Study Report | Prepares the SCSR and prepares the necessary recommendation
|
15 minutes |
Admin Aide 1 |
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| 4.Approval of the SCSR | (Signs and approves the SCSR upon evaluation and recommendation. | 5 minutes | Municipal Mayor or authorized representative | ||||
| 5. Upon approval, release of the appropriate assistance | Accompany the client to the Office of the Municipal Treasurer to sign the acknowledgment for the release of the appropriate assistance | 5 minutes |
Admin Aide 1 |
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