ABOUT THE SERVICE
The Office of the Mayor Provides accurate information regarding the service or queries
CLIENT GROUP General Public
REQUIREMENTS Basically none or supporting documents required depending on the situation
FEES/PAYMENT REQUIRED None
SERVICE SCHEDULE Monday to Friday (8:00 am – 5:00 pm)
TOTAL PROCESSING TIME 11 Minutes
PROCESS OF AVAILING THE SERVICE
STEPS INVOLVED | ACTION OF THE OFFICE OF THE MUNICIPAL MAYOR | TRANSACTION TIME | PERSON/S RESPONSIBLE |
1. Submit request letter | Identify the request if it is possible, receive the request letter | 5 minutes |
Ma. Eliza F. Rillo/ Rosalinda Lagamia |
2. Endorse the request letter to the Chief of Staff for proper action | Disseminate the request letter to the personnel who are concerned | 3 minutes | Ma. Eliza F. Rillo/ Rosalinda Lagamia |
3. Analyze the query of the client/s | Provides information regarding the query/s | 3 minutes | Ma. Eliza F. Rillo/ Rosalinda Lagamia |